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Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 2:12 pm
by Kunikos
This may be the wrong place to post about this issue, but oh well, I can't find an e-mail address for the site administrator.

I could log into the forums just fine, but as of yesterday TR refuses to recognize my password on the comments sections (I never changed it). I couldn't figure out how to fix the issue, so I went into the forums and reset my password and then switched it back to what I had originally. Still no dice.

What's a brother to do?

Re: Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 2:14 pm
by UberGerbil
I had the same problem. The username field is now case sensitive. You have you enter your nic exactly the way you entered it when you originally registered: Kunikos not kunikos. (If you're using FF or another browser with a password manager make sure it gets updated too).

Re: Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 3:03 pm
by DreadCthulhu
Thanks for the help, UberGerbil - I too was having the same issue.

Re: Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 3:09 pm
by titan
You would have found the solution by reading the thread about the new phpBB.

viewtopic.php?f=32&t=56533

Re: Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 4:20 pm
by UberGerbil
titan wrote:
You would have found the solution by reading the thread about the new phpBB.

viewtopic.php?f=32&t=56533
Yes, but it's not obvious that's the place to look. They weren't having any problem with the forums, which is what you would associate with the new phpBB. It certainly wasn't obvious to me why a change in the forums would suddenly cause the front page comment login to stop working, particularly because that exact same login appeared to be working with the new phpBB-based forum.

Re: Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 4:55 pm
by mattsteg
UberGerbil wrote:
titan wrote:
You would have found the solution by reading the thread about the new phpBB.

viewtopic.php?f=32&t=56533
Yes, but it's not obvious that's the place to look. They weren't having any problem with the forums, which is what you would associate with the new phpBB. It certainly wasn't obvious to me why a change in the forums would suddenly cause the front page comment login to stop working, particularly because that exact same login appeared to be working with the new phpBB-based forum.

It's also buried in a long-ass thread.

Re: Password works in Forum but not in Comments

Posted: Thu Jan 24, 2008 4:59 pm
by UberGerbil
mattsteg wrote:
UberGerbil wrote:
titan wrote:
You would have found the solution by reading the thread about the new phpBB.

viewtopic.php?f=32&t=56533
Yes, but it's not obvious that's the place to look. They weren't having any problem with the forums, which is what you would associate with the new phpBB. It certainly wasn't obvious to me why a change in the forums would suddenly cause the front page comment login to stop working, particularly because that exact same login appeared to be working with the new phpBB-based forum.

It's also buried in a long-ass thread.
Yeah. On page 6. In fact derFunkenstein posted about it just a couple of comments after I posted the solution, and he didn't see it.

So it's good we have a clearly-titled topic for this issue, since there are probably more than a few occasional posters who haven't yet had a reason to make a comment on the front page and encounter the problem.

Re: Password works in Forum but not in Comments

Posted: Fri Jan 25, 2008 4:03 am
by Jigar
I tried everything .. it's still not working for me :(

Re: Password works in Forum but not in Comments

Posted: Fri Jan 25, 2008 12:27 pm
by Kunikos
UberGerbil wrote:
I had the same problem. The username field is now case sensitive. You have you enter your nic exactly the way you entered it when you originally registered: Kunikos not kunikos. (If you're using FF or another browser with a password manager make sure it gets updated too).


OK, well, I'll give it a try. But I don't get why it's case sensitive only for the comments page and not for the forums themselves. :-?

Re: Password works in Forum but not in Comments

Posted: Fri Jan 25, 2008 2:15 pm
by derFunkenstein
UberGerbil wrote:
Yeah. On page 6. In fact derFunkenstein posted about it just a couple of comments after I posted the solution, and he didn't see it.

Yeah, I can't read. :oops:

Re: Password works in Forum but not in Comments

Posted: Fri Jan 25, 2008 2:42 pm
by UberGerbil
Kunikos wrote:
OK, well, I'll give it a try. But I don't get why it's case sensitive only for the comments page and not for the forums themselves. :-?
It didn't make any sense to me, either, which is why it took so long for me to figure it out. But sroylance said something about rewriting the hashing algorithm, so it's probably a side-effect of that (though why it doesn't also apply in the forums I still have no idea).
derFunkenstein wrote:
Yeah, I can't read. :oops:
Well, I kind of hid the answer.

Re: Password works in Forum but not in Comments

Posted: Mon Feb 04, 2008 1:22 pm
by Kevin
I've made this thread a sticky so hopefully it's a bit more visible to people having this problem.

Kevin

Re: Password works in Forum but not in Comments

Posted: Mon Feb 01, 2010 1:03 pm
by Saribro
I've run into this problem.
No amount of case-switching or cache/cookie cleaning seemed to help, so I tried something else.
I changed my forum password, got reactivation mail (probably because I changed my email address aswell), reactivated -> comments worked again.
I changed forum password back to the old one (I like it better), got no reactivation mail -> comments stopped working, forum is still no problem.

The only possible cause I can think of next, is that my prefered password has special characters (", $). Could this be causing the comment-system to throw me "Woops, incorrect username or password"?
[EDIT]
Now that I think of it, I don't seem to remember problems before on Vista x64, but only since I switched to 7 x64. Another possible source of different character-handling with these special characters in my password?

Re: Password works in Forum but not in Comments

Posted: Tue May 11, 2010 1:29 pm
by Walkintarget
After 1.5 years, I can finally post in the forums using FF. :D

I could always post in the comments using FF, but something prevented the login link from even appearing in FF when I read the forums.

Re: Password works in Forum but not in Comments

Posted: Sun Jul 25, 2010 4:25 pm
by morphine
That must have something to do with your own Firefox installation, maybe some extension was messing with it. I've been in TR forever and never had any issue logging in :o

In any case, welcome!

Re: Password works in Forum but not in Comments

Posted: Thu Jan 27, 2011 4:07 pm
by Derfer
I can't stay logged in for comments in either firefox or chrome, regardless of case sensitivity.

Re: Password works in Forum but not in Comments

Posted: Thu Jan 27, 2011 5:16 pm
by morphine
Do you mean you can stay logged in to the forums but not the frontpage comments? The other way around?

Re: Password works in Forum but not in Comments

Posted: Thu Jan 27, 2011 11:09 pm
by Derfer
Front page, forum is fine.

Re: Password works in Forum but not in Comments

Posted: Tue Mar 01, 2011 9:19 pm
by Derfer
Is anybody working on this? Case sensitive, changing the password, different computers, nothing fixes this front page comment log in issue and it's only this website.

Re: Password works in Forum but not in Comments

Posted: Wed Jun 05, 2013 7:15 am
by Kurotetsu
I'm now having the same issue Derfer had 2 years ago. I can't stay logged in to the forums or the comments section for more than a few seconds, if I even get logged in at all. There are times when I have to login 2 or 3 times before it "sticks" and even then I'll wind up being kicked off in the middle of writing a post. I've tried Chrome and Firefox in addition to disabling the AV on my system, which doesn't appear to help.

Re: Password works in Forum but not in Comments

Posted: Wed Jun 05, 2013 9:55 pm
by JustAnEngineer
A few years back, your username was case sensitive in the comments but not in the forums.

Re: Password works in Forum but not in Comments

Posted: Sat Jul 12, 2014 8:28 pm
by The Egg
I have nothing to add, but we can probably pull the stickie off this. Only one person with an issue in over 3 years.

Re: Password works in Forum but not in Comments

Posted: Sat Jul 12, 2014 8:36 pm
by UberGerbil
The Egg wrote:
I have nothing to add, but we can probably pull the stickie off this. Only one person with an issue in over 3 years.
One person who posted something about the issue. Without knowing read counts we don't know how many people had an issue, found and read this thread which solved their problem, but didn't post about it one way or the other. That said, is this still an issue or are the login systems consistently permissive (or at least unified) wrt case on the user name?