Save a relationship solve a laptop issue!
Posted: Wed Jan 18, 2012 8:53 pm
OK here is the problem.
My girlfriend currently lives in Cambodia, I do not. As you can imagine we rely on skype quite a bit! Her computer works well in general, but skype with video enabled causes it particular distress. To the point of regular freezes and only a full restart will fix the problem. The frequency of this is increasing, we both want to avoid this!
She is smart, but not technically minded so possible fixes need to be eloquently presented and locally available!
It is an HP G42 with an i5 M430 with 4GB RAM and W7 64bit so I'd consider that a pretty good amount of hardware. It is two years old! I picked it out very carefully at the time.
I've been to Cambodia, it is an electronics nightmare, all hot and humid. She is not in a temperature or humidity controlled environment so I can see overheating as a possible issue. It could be progressive as dirt builds up on the heat sinks causing overheating to occur faster.
Any more positive diagnoses? She is not in a position to start dissembling her computer to clean heat sinks.
My girlfriend currently lives in Cambodia, I do not. As you can imagine we rely on skype quite a bit! Her computer works well in general, but skype with video enabled causes it particular distress. To the point of regular freezes and only a full restart will fix the problem. The frequency of this is increasing, we both want to avoid this!
She is smart, but not technically minded so possible fixes need to be eloquently presented and locally available!
It is an HP G42 with an i5 M430 with 4GB RAM and W7 64bit so I'd consider that a pretty good amount of hardware. It is two years old! I picked it out very carefully at the time.
I've been to Cambodia, it is an electronics nightmare, all hot and humid. She is not in a temperature or humidity controlled environment so I can see overheating as a possible issue. It could be progressive as dirt builds up on the heat sinks causing overheating to occur faster.
Any more positive diagnoses? She is not in a position to start dissembling her computer to clean heat sinks.