No internet connection with netgear wgr614v9

[Sikthskies]

I'm not able to get my netgear wgr614v9 to see my internet connection. My DIR-100 works fine but the netgear has an orange internet light which means it doesn't see an ip.

When I do the setup wizard with it, it thinks i have a fixed ip.

It has the newest firmware

Any ideas?

[derFunkenstein]

Sometimes (depending on your ISP) you have to release the IP address with the old router in the router's web management console before you plug in the new one. I know that Comcast made me do that when I went from an older Belkin 802.11g router to an Airport Extreme.

The COmcast support rep did say that if I didn't know how to do that, it'd fix itself in a couple hours. Fortunately I knew what I was doing and it worked within 5 minutes.

[Sikthskies]

So how would I go about doing that?

[derFunkenstein]

I'm not familiar with DIR-100. Is that a D-Link model?

Usually this is done by going to an internal address (the same as your default gateway) and entering a password. Like on my old Belkin, I'd go to http://192.168.1.1 and log in, then dig around on the settings and there'll be a button for the router to release its WAN IP address. Each router is a little different in their web interface and I can't be much more helpful than that, sorry.

[Sikthskies]

Is this not the same as a DHCP release?

[JJCDAD]

I deal with this a dozen times a night as a Comcast support agent.

Your cable modem will only give out one ip address to one device...once it has done that it will not do it again until the modem is reset.

If you have a standard cable modem, then all you have to do is unplug the modem for a few seconds and then plug it back in. If you have an EMTA modem (a modem that handles your internet and VOIP phone service) then there is most likely a battery backup, so unplugging the device does nothing. You must hit the reset button located on the back (where the cables plug in).

1. Connect your Ethernet cables (modem > router, router > pc)
2. Leave the router power cord unplugged.
3. Reset modem.
4. Wait for the modem to do its startup cycle.
5. Plug in the power cord to router.
6. Run setup wizard from the beginning.

[Sikthskies]

Thanks!