Expensive Repair problem

From OSX to iPods, iTunes to Mac Minis, and all other things Apple.

Moderators: David, Thresher

Expensive Repair problem

Postposted on Mon Dec 01, 2008 4:21 pm

Hey guys,

So yesterday my poor, poor macbook suffered a hairline fracture on the screen. :( I'm not sure how; there was no single event that it could be attributed to. I had put it in my bag from the coffeeshop, walked home, and upon opening it again at home, saw what I'll be showing you at the bottom of this post.

I talked to Apple, who charged me $49 to a credit card to transfer me to their repair specialist. After I had described the problem, he told that something like this wouldn't have been covered under Apple Care (thank god, since I didn't buy it anyway), and that this kind of problem is a "Tier 4" repair. Apparently, Apple segregates their repair pricing by the severity of the damage, Tier 4 being the most severe. He said that it would cost a thousand bucks for me to have my screen fixed :o . Wow. :cry:

He gave me the numbers to the closest Authorized Apple Technicians and--at no request on my part :) --refunded the $49 fee to talk to him since there was nothing he could do on his end to rectify the situation. I need some advice.

My options:

1) having it repaired for a thousand bucks is not one of them.

2) After signing into my Education discount, and checking the refurb, the best, cheapest Macbook I oculd get priced on apple.com was $949 for a 2.4 Ghz white Santa-Rosa model. Not bad, but I am unemployed and going to school. So a cheaper option would be desireable.

3) Purchase a $399 Acer Aspire one with a HDD instead of a SSD and try to run Ubuntu Netbook Remix on it? Is that hard to install ?

4) Eat ---- and just live with basically having 1/3 of the screen useless.

5) YOU give me some sort of advice or option I don't know/haven't thought of.






Image


Image
2014 21" iMac w Intel Iris Pro
ssidbroadcast
Graphmaster Gerbil
Silver subscriber
 
 
Posts: 1399
Joined: Sun Jul 08, 2007 10:42 pm
Location: Seattle, WA

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 4:28 pm

My roommate had that same thing happen. It'll get a lot worse if you don't fix it. He got the same $1000 estimate. He ended up going to a local shop who fixed if for like $600 I believe. They didn't do that good of a job though. The case wasn't put on properly, for some reason they ended up charging him for a new one and the fan was annoyingly loud afterward.
System: Antec P182, E3110, Abit IP35 Pro, Patriot DDR2-800 (2x2GB), eVGA 9600GT, WD 320GB HHD, Corsair 520HX, Vista 64
Fastfreak39
Gerbil Elite
 
Posts: 550
Joined: Tue Jul 25, 2006 7:55 pm
Location: central new york

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 4:41 pm

****. That sucks, man...

...since you're considering a netbook, though... have you considered looking at used iBooks and stuff on eBay?
Sagan: Phenom II X6 1055T + Xigmatek HDT-S1284 | 8 GB (2 x 4 GB) DDR3-1600 | 2 x 1 TB Hitachi HD31000 HDD | XFX Radeon HD 6850 + AC Accelero Twin Turbo Pro | ASUS Xonar DX | Silverstone Kublai KL04B
My HeatWare
The Great Graphics Card Warranty Thread
A_Pickle
Gerbil Elite
 
Posts: 719
Joined: Sun May 01, 2005 2:10 pm
Location: Fighting the mystery meat.

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 4:58 pm

Have you considered buying a replacement LCD on ebay and installing it yourself?

Not being an Apple person, I've never replaced a Macbook panel; however, it's fairly straightforward on Dells and HPs.
Rooster
Gerbil
 
Posts: 77
Joined: Fri Feb 06, 2004 7:47 pm

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 4:59 pm

just buy a monitor for home and deal with the messed up screen on the go...

cheapest option available..
Image
"Gentlemen, behold! I have made love to this machine! And in retrospect, I ask myself why..."
-Dr. Weird.
Traz
Gerbil
 
Posts: 91
Joined: Fri Dec 14, 2007 6:52 pm
Location: Ohio, USA

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 5:03 pm

Well, you may be able to find cheaper Macbooks from resellers. I got mine for $950 from Amazin with a $75 rebate, which is a little better.

There's not a lot that can be done with fixing it, though -- you need a new LCD screen. You could try buying a new screen ($200 from this place, but it was just the first Google ad so you might find better deals) and replacing it yourself, if you feel up to it. I haven't taken apart a Macbook, but disassembled my old Powerbook 12" without too much trouble (just a lot of care and small screws).
Core i7 920, 3x2GB Corsair DDR3 1600, 80GB X25-M, 1TB WD Caviar Black, MSI X58 Pro-E, Radeon 4890, Cooler Master iGreen 600, Antec P183, opticals
SNM
Emperor Gerbilius I
 
Posts: 6206
Joined: Fri Dec 30, 2005 10:37 am

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 5:30 pm

Yeah there *IS* a guy around here that repairs laptops and electronics--in fact he did an okay job repairing my iPod by replaacing the hdd. I'd be willing to pay him a nominal fee if I knew which screen replacement to get on eBay.
2014 21" iMac w Intel Iris Pro
ssidbroadcast
Graphmaster Gerbil
Silver subscriber
 
 
Posts: 1399
Joined: Sun Jul 08, 2007 10:42 pm
Location: Seattle, WA

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 6:15 pm

In order to determine the panel, a bit more information is needed. What size screen? Resolution? Glossy or matte?

Assuming it is the 13.3" glossy screen (1280x800), then you are probably looking at this panel.

Based on these instructions, panel replacement looks to be about a 30 minute job if done carefully. I don't know your level of "repair aptitude" but there is nothing very complex about the process. Just take your time and make sure you have small screwdrivers.

--SS
SecretSquirrel
Gerbil Jedi
Gold subscriber
 
 
Posts: 1716
Joined: Tue Jan 01, 2002 7:00 pm
Location: The Colony, TX (Dallas suburb)

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 6:20 pm

Put the 1440x900 LCD panel from the Lenovo X300's in there. :)
Sagan: Phenom II X6 1055T + Xigmatek HDT-S1284 | 8 GB (2 x 4 GB) DDR3-1600 | 2 x 1 TB Hitachi HD31000 HDD | XFX Radeon HD 6850 + AC Accelero Twin Turbo Pro | ASUS Xonar DX | Silverstone Kublai KL04B
My HeatWare
The Great Graphics Card Warranty Thread
A_Pickle
Gerbil Elite
 
Posts: 719
Joined: Sun May 01, 2005 2:10 pm
Location: Fighting the mystery meat.

Re: Expensive Repair problem

Postposted on Mon Dec 01, 2008 6:33 pm

^ yes because laptop display connectors are universal. :rolleyes:

http://www.ifixit.com/Categories/MacBook-13-Inch/86 <-buy a screen, more expensive than eBay but more reputable. Getting the whole assembly might be easier than SNM's link, too.

http://www.ifixit.com/Guide/Mac/MacBook ... /27/Page-1 <-install it yourself.
I do not understand what I do. For what I want to do, I do not do. But what I hate, I do.
derFunkenstein
Gerbil God
Gold subscriber
 
 
Posts: 21337
Joined: Fri Feb 21, 2003 9:13 pm
Location: WHAT?

Update, problem solved!!

Postposted on Mon Dec 01, 2008 8:21 pm

derFunkenstein wrote:^ yes because laptop display connectors are universal. :rolleyes:

http://www.ifixit.com/Categories/MacBook-13-Inch/86 <-buy a screen, more expensive than eBay but more reputable. Getting the whole assembly might be easier than SNM's link, too.

http://www.ifixit.com/Guide/Mac/MacBook ... /27/Page-1 <-install it yourself.



Good news! :D

I talked to the aforementioned guy and he had a new one installed for me for $180, and in twenty minutes. I am writing this post from my macbook, new screen in all! If you've been following other posts of mine, you might guess that $180 is still nothing to sniff at (for me), but it's still a heck of a lot cheaper than all the other options (including the suggestion by derFunk... but thanks anyway :P ). I guess I'll just have to turn to prostitution in order to make rent. :-? ... :wink:
ssidbroadcast
Graphmaster Gerbil
Silver subscriber
 
 
Posts: 1399
Joined: Sun Jul 08, 2007 10:42 pm
Location: Seattle, WA

Re: Update, problem solved!!

Postposted on Tue Dec 02, 2008 12:15 pm

ssidbroadcast wrote:I guess I'll just have to turn to prostitution in order to make rent. :-? ... :wink:

Don't worry man, you've got a sexy working Macbook to help out in that endeavor. :D
Sagan: Phenom II X6 1055T + Xigmatek HDT-S1284 | 8 GB (2 x 4 GB) DDR3-1600 | 2 x 1 TB Hitachi HD31000 HDD | XFX Radeon HD 6850 + AC Accelero Twin Turbo Pro | ASUS Xonar DX | Silverstone Kublai KL04B
My HeatWare
The Great Graphics Card Warranty Thread
A_Pickle
Gerbil Elite
 
Posts: 719
Joined: Sun May 01, 2005 2:10 pm
Location: Fighting the mystery meat.


Return to Apple Sanctuary

Who is online

Users browsing this forum: No registered users and 4 guests