Pc still freezes when playing games or tests? help plz

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Pc still freezes when playing games or tests? help plz

Postposted on Wed Apr 10, 2013 7:48 am

Hello guys, i built a new pc and i think everything works good, however whenever i do a:

-Windows Experience Index Test
-Play Games
-Do a Stress test

It makes my computer freeze after a few minutes.
I dont know if the motherboard, cpu or gpu is damaged or something which might be causing it (brand new parts though)

What can i do to fix this?

i checked the logs and they had so many errors and warnings.

My computer specs are:
GTX 660 MSI
OCZ PSU 550
WD 6GB/S (compatible)
Pioneer optical drive
Asus M5A 78L-M/USB3
Fractual design core 1000
I got one 120mm fan at the front
FX 6300 AMD processor

I use the MSI kombustor stress tool which came with the gpu. (it shows temp and cpu load etc.. information)

I use the windows experience index that rates my computer.
Both of these freeze.
Last edited by TheCooIIemon on Sun Apr 14, 2013 6:27 am, edited 1 time in total.
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Re: Pc freezes when playing games or tests? help plz

Postposted on Wed Apr 10, 2013 9:17 am

Well, those errors and warnings mean things. Want to post some of them?

How is your heat and ventilation?
Drivers up to date, installed?
Is your PCI-E cable plugged in on your video card?

You might have a bad piece of hardware, but without some of those errors, we can't know for sure.
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Re: Pc freezes when playing games or tests? help plz

Postposted on Wed Apr 10, 2013 9:26 am

Sounds like an overheating issue. Reseat the CPU HSF and give it a go. If problem persists you might want to check the GPU.
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Re: Pc freezes when playing games or tests? help plz

Postposted on Wed Apr 10, 2013 9:35 am

My first guess is a memory error. I would recommend downloading a memory-specific test tool (memtest?) and see if your system can pass those tests.

After that... I'm a big fan of blaming the PSU for wackyness in PC stability.
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Re: Pc freezes when playing games or tests? help plz

Postposted on Wed Apr 10, 2013 10:15 am

Put some screens of the errors if you find any. Also report the temps on the CPU and GPU when doing the gaming and stress testing.

But from your initial reporting, it could be a cooling issue with the combination of a memory issue as you mentioned many errors in the logs.

I would echo the recommendations from the other posters here and run something like Memtest to test your system RAM.
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Re: Pc freezes when playing games or tests? help plz

Postposted on Sun Apr 14, 2013 5:01 am

when my pc kept freezing at the stress test and i noticed that the back of the case got hot. Twos days later it didnt crash at all and I was playing high end games perfectly for hours and the back of the case wasnt as hot like before. It worked amazing for 2 days straight, all my drivers were all the date and i ran 3 different stress tests for 1 hour each which didnt make it freeze. However yesterday, when i was playing a game it crashed after a few mintues and later on a stress test froze my pc. I did two more stress tests again today and it still freezes. I run the memtest but no errors came up.

The logs just before the stresst test were:

(error)10:05 -WMI
*Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
(error)10:06 - Dhcp client
------Ran stress test and it freezes so i restart the computer------
(critical)10.18 kernel-power

*The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
(error) 10.18 - eventlog
*The previous system shutdown at 10:11:55 on ‎14/‎04/‎2013 was unexpected.
(error) 10.18 - eventlog*Audit events have been dropped by the transport. 0
(warning) 10.18 - bowser
(warning) 10.19 DNS client Events
(error) 10.20 -WMI


I used the offical msi stress program called kombustor 2.5 and it froze at 10.12:
(Furry and tessy test) 1024*576 (AA:off) Tess: X12 (inner) X8 (outer)

-Frames:8285 Time: 00.02.26
-GPU Load = 99% GPU Temp = 64C Power of gpu = 100+
-CPU temp = 50C MB = 31C CPU = 2596 rpm Chassis - 1220 rpm
-CPU Usage = 33%

The PCI-E is plugged in properly, i reseated the heatsink, i did a memtest test which got no errors.When my pc was running perfectly, In the stress test i realised that the temperture didnt goes up as fast as it does now.
Last edited by TheCooIIemon on Sun Apr 14, 2013 7:13 am, edited 2 times in total.
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Re: Pc freezes when playing games or tests? help plz

Postposted on Sun Apr 14, 2013 6:37 am

Darkmage wrote:My first guess is a memory error. I would recommend downloading a memory-specific test tool (memtest?) and see if your system can pass those tests.

After that... I'm a big fan of blaming the PSU for wackyness in PC stability.


I agree.
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Re: Pc still freezes when playing games or tests? help plz

Postposted on Sun Apr 14, 2013 7:37 am

From my google search error 0x80041003 lead me to this thread which in turn lead me to this solution.

All points out to a faulty Windows DVD/ISO. My suggestion would be to backup important files then nuke it from orbit if Fixit doesn't work. But be advised i'm not an expert so don't trust what i say without researching it yourself.
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Re: Pc still freezes when playing games or tests? help plz

Postposted on Mon Apr 15, 2013 4:28 pm

A quick overheating fix is to take the side panel off your case and stick a ~10" house fan blowing into your case while stress testing. Although your posted temps look pretty normal.

All heatsinks are free of dust and all fans are working?

Try re-seating the little chipset heatsinks on your mobo.....worth a shot (very little TIM required)

How long did you run MemTest? Overnight?

You might want to try performing a backup and doing a clean OS install. At least that "should" eliminate any software related issues.
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