I'm going to keep this somewhat censored to protect the accused -- innocent until proven guilty and all that. So please, bear with me.
So I bought a new graphics card from newegg the other day in the $200 range. On newegg's site, the card in question has 4 heat pipes in the images. I know how sometimes these things change so I look on the manufacturer's web site. The card, the exact
model I'm looking at, is advertised as having "quad heatpipes" on the manufacturer's page. It's not some hard to find line in the specifications page either, I mean it's a full blown image advertising it as such.
I get the card and it only has 2 heatpipes and, what looks like, a smaller heatsink from the images on both the manufacturer's site and newegg.
I install it and of course cooling isn't great. It's not terrible, though. I also have another weird issue with a strange sound when the fans are between 52-57% RPM (unfortunately, that's usually where it stays when I'm gaming).
Ignoring the weird sound issue I feel I am entitled to a replacement card as what was advertised was not what I received. Am I blowing this out of proportion or should I follow my gut and contact the manufacturer for a replacement?
TL;DR - $200 graphics card was advertised as having 4 heatpipes. I bought it, it only has 2. RMA?*EDIT*
Thanks for the feedback. I was pretty sure I was in the right but before I went off spouting bad info I wanted to check my logic first.
To start off: newegg was not at fault in this
Currently awaiting response from XFX. - See posts below for response
The card: XFX 7870 FX-787A-CDFC
Part number on the box I got: FX-787A-CDFC
XFX Product page: http://products.xfxforce.com/en-us/Grap ... -787A-CDFC