Do you recall if there were any workarounds -- changing things in the control panel rather than through the printer dialog in Office, for example?Chrispy_ wrote:It's a bug. I remember it causing grief around our office at the time.
I can't remember if it was patched, or the problem vanished because we moved to 2007.
cheesyking wrote:Just install the printer twice, set one instance of it up as colour (and call it "colour") and set the other instance as back and white (and call it "black and white)
Now you choose whether you're printing colour or B&W by selecting the printer rather than digging through the print properties menus (which is fiddly even when it works)
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