outlook sending reported error (0x8004010F)

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outlook sending reported error (0x8004010F)

Postposted on Tue Jul 29, 2014 10:47 am

I've got this outlook user who keeps getting this error. The usual trick of deleting the profile and adding back gets him working again. However within a few hours the problem reappears.

Something else that's very odd, the error only occurs when sending mail, receiving continues to work just fine. As I understood it 0x8004010F means outlook can't access the ost file so quite why it can receive mail but not send baffles me, everything I can find on the net regarding this type of error suggests the problem should always be with sending and receiving.

This is on:
Win8 with outlook2013

Connecting to an SBS2008 exchange server on a remote site over https.

The workstation is not on a domain and the exchange account has been configured manually with settings that work on other similar machines at the same site.

There isn't any 3rd party AV software on the machine.

Just thought I'd see if anyone had any other ideas before I hit the nuke button and tell win8 and office to reinstall themselves.
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Re: outlook sending reported error (0x8004010F)

Postposted on Tue Jul 29, 2014 11:14 am

I played this merry-go-round last week with outlook 2010 on win7, and it had to do with where the profile was stored. Is the .pst on a network location?
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Re: outlook sending reported error (0x8004010F)

Postposted on Tue Jul 29, 2014 12:50 pm

Are you using Roaming Profiles?
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Re: outlook sending reported error (0x8004010F)

Postposted on Tue Jul 29, 2014 3:15 pm

This is a stand alone machine, no domain so no roaming profiles and the profile is on the local machine rather than a network drive. It's in it's default location too.

It has just occurred to me that I didn't check whether he's logging in with a local account or an MS one. Given how MS push users I'm guessing he's using an MS one. Perhaps that could be related... Isn't logging in with an MS account supposed to sync settings between machines?
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Re: outlook sending reported error (0x8004010F)

Postposted on Tue Jul 29, 2014 3:26 pm

Outlook is amazingly bad when it comes to having to share it's files with any other process, even sync. So it could be related.

One thing you can try is to back up the old .pst, delete the profile/.pst and make a fresh one, then import all the emails/contacts back into the new .pst. Outlook in it's infinite wisdom will stop auto-suggesting addresses from the newly imported contact list, so you will have to go offline, then try to send an email to the entire contact list, then delete the email from the outbox to get it back suggesting properly.

In my case, the user's default save directory registry entry was wrong, so Outlook somehow broke while saving something and kept corrupting the .pst, and would keep breaking it soon after making a new file and copying all the old information to the new file.
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Re: outlook sending reported error (0x8004010F)

Postposted on Tue Jul 29, 2014 3:44 pm

Wish I could help, but maintaining Mail and DB servers are why I'm so glad I switched to networking. This is what MS-SQL, Exchange, and Groupwise problems would do to me:

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