I've never actually played Runescape for more than 10 minutes now and again to see what new version looks like, but on a recent vacation in Spain I was sinking a few beers with friends and we ended up (inevitably) whining about MMORPGs.The MMO scene is definitely a mess right now, with subscriber numbers dropping across the board for all franchises. I'm an ex-WoW addict (clean for almost six months now) but the general trend is pretty ugly. If there was ever a (dot.com-like) 'bubble' for MMO's, it's bursting as we speak.
I can't promise anything, but since I've lived with, am close friends with, and go on vacation with some of the past-and-present Runescape team, PM me what you think they could do to keep people happy. I'm sure that the opinions of well-informed TR gerbils are better than the flamewars and nerdrage rants you get on every MMO forum to ever have existed.
I don't even care about Runescape, have turned down repeated suggestions that I should work for Jagex and should probably find an excuse to move out of London, but I think all MMO developers are floundering around with a massive shift in the market. What are you looking for in the game (and specifically, what would you be willing to PAY for, since this is what keeps development going).
I hear rig lists are all the rage, and I <3 the rage! Workstation = Black tower thing; HTPC = Shhhh!; Laptop - AMAZING FOLDING PC!