Need help! BIOS flash went bad, A**s won't help.
Posted: Wed Aug 31, 2011 7:28 pm
Hey fellow techies, does anybody out there still have, or know where I can get, a utility cd for an Asus A8V-E SE motherboard? It's a Socket 939 from circa 2005/2006. Long story short, the system locked up right as the Asus update utility said "Erasing EEPROM." That's never a good thing. It locked at the instant I got the erasing eeprom message, so I had a glimmer of hope, however it apparently erased at least the beginning of the EEPROM. I'm guessing the beginning of the bios image may be somewhat important, you know, cpu initialization routines and what not.
<start rant/> Luckily, Asus, in their infinite wisdom put the CrashFree BIOS2 feature on this motherboard to allow you to recover a corrupted BIOS. All you have to do is boot from the motherboard utility cd and it will automatically recover the BIOS. Only problem is I can not find my cd, and Asus doesn't have one either. After being insulted repeatedly by tech support, such as "make sure computer is plugged in," and making them aware of the CrashFree BIOS2 feature, I finally got the answer that they don't have any way to get a copy of the cd. The back and forth dialog with tech support would be hilarious if it wasn't so frustrating. Here's a short excerpt of what I wrote:
"Thank you for your reply. The Asus Update utility caused the computer to lock up *
DURING * the bios update process, and as a result the bios is corrupted. I have tried
clearing the cmos as well as reinserting only necessary components and the
system will not post. In the manual it states that if the bios becomes corrupted it can
be recovered by putting the motherboard utility cd in the drive. The motherboard has
the ability to boot from the utility cd and reflash the corrupted bios according to the
manual. This is the CrashFree BIOS2 feature that is advertised on the product
feature page here http://www.asus.com/Motherboards/AMD_So ... 9/A8VE_SE/
This is what it says:
"ASUS CrashFree BIOS2
The CrashFree BIOS2 feature now includes the BIOS auto-recovery function in a
support CD. Users can reboot their system through the support CD when a bootable
disk is not available, and go through the simple BIOS auto-recovery process. ASUS
motherboards now enable users to enjoy this protection feature without the need to
pay for an optional ROM. "
I can not find my motherboard support cd that is needed to recover the bios. I would
be happy to burn the cd myself if you can send me a cd image file, such as .iso, or
you can mail me a copy of the support cd."
I would have gladly paid a few extra dollars for the optional ROM <end rant/>
Any help would be appreciated. I don't want to scrap the system as it still ran older games ok with an Athlon 64X2 4400+, Radeon 5770, and Corsair XMS3200LLPT memory.
<start rant/> Luckily, Asus, in their infinite wisdom put the CrashFree BIOS2 feature on this motherboard to allow you to recover a corrupted BIOS. All you have to do is boot from the motherboard utility cd and it will automatically recover the BIOS. Only problem is I can not find my cd, and Asus doesn't have one either. After being insulted repeatedly by tech support, such as "make sure computer is plugged in," and making them aware of the CrashFree BIOS2 feature, I finally got the answer that they don't have any way to get a copy of the cd. The back and forth dialog with tech support would be hilarious if it wasn't so frustrating. Here's a short excerpt of what I wrote:
"Thank you for your reply. The Asus Update utility caused the computer to lock up *
DURING * the bios update process, and as a result the bios is corrupted. I have tried
clearing the cmos as well as reinserting only necessary components and the
system will not post. In the manual it states that if the bios becomes corrupted it can
be recovered by putting the motherboard utility cd in the drive. The motherboard has
the ability to boot from the utility cd and reflash the corrupted bios according to the
manual. This is the CrashFree BIOS2 feature that is advertised on the product
feature page here http://www.asus.com/Motherboards/AMD_So ... 9/A8VE_SE/
This is what it says:
"ASUS CrashFree BIOS2
The CrashFree BIOS2 feature now includes the BIOS auto-recovery function in a
support CD. Users can reboot their system through the support CD when a bootable
disk is not available, and go through the simple BIOS auto-recovery process. ASUS
motherboards now enable users to enjoy this protection feature without the need to
pay for an optional ROM. "
I can not find my motherboard support cd that is needed to recover the bios. I would
be happy to burn the cd myself if you can send me a cd image file, such as .iso, or
you can mail me a copy of the support cd."
I would have gladly paid a few extra dollars for the optional ROM <end rant/>
Any help would be appreciated. I don't want to scrap the system as it still ran older games ok with an Athlon 64X2 4400+, Radeon 5770, and Corsair XMS3200LLPT memory.