bent pins

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bent pins

Postposted on Wed Aug 20, 2014 4:53 pm

I bought an asus maximus VII hero motherboard and sent it back for an rma well they crossed shipped me a replacement that was open box and bad.Plus core 7 4790k 4ghz processor.I received a full refund for both.I just received an email stating that the first motherboard has damaged pins and will be sent back to me.I won't mention where I bought it my question is can the pins be straitened and I get a free motherboard or is it toast.I don't think they can take back my refund so I get a free paperweight or what about contacting asus and getting it fixed or replaced for a cheap price.
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Re: bent pins

Postposted on Wed Aug 20, 2014 5:26 pm

Personal experience makes me suspect that you bought it at an e-tailer that rhymes with "screwpeg"...

Depending on how badly damaged/bent the pins are, they can be fixed. With a steady hand, a magnifying glass/visor and some fine implements such as micro electronics hobby tweezers, etc.

Your other option is to email ASUS tech support and ask how much it would be to get a new board under warranty. Unless they've solidified their policy recently, it could cost you anywhere from $0-$125 to either replace the CPU socket or just have them swap with a new board. I had a similar experience with an ASRock board and they ended up charging me $50 to swap with a new board (but I admitted that it may have been my fault - which it probably was - so I couldn't complain). If you can convince them that it came that way, it should obviously be covered under warranty. You may have to pay for shipping though.

I don't normally like to make assumptions, but again, based on personal experiences, unless you want to get screwpegged again, I'd recommend buying most of your PC components elsewhere if possible.
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Re: bent pins

Postposted on Wed Aug 20, 2014 7:12 pm

If you have a fine mechanical pencil, you can retract the lead and use the narrow tube as a tool for gently straightening bent pins.
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Re: bent pins

Postposted on Thu Aug 21, 2014 6:44 pm

Pins CAN be straightened. I have a Gigabyte X58A mobo in which I apparently dropped the CPU (i7-920) wrong into the socket. I bent two short columns of pins and, of course, it didn't run properly. I finally inspected the socket under a stereo microscope and found the bent pins. Using the microscope and a pair of fine point tweezers, I straightened the pins, reinstalled the CPU and it now runs perfectly.

I would recommend at least 10x optics or a microscope. The tool can be as simple as a wooden cotton-tip swab with the cotton removed and the end of the stick sharpened. A very steady hand is required, as well as patience and a gentle touch. The pins are stronger than they appear, but can still be broken if you work at it.
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Re: bent pins

Postposted on Thu Aug 21, 2014 7:13 pm

EDIT: Another vote for the fine point mechanical pencil.
This problem was caused by Windows, which was created by Microsoft Corporation.
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Re: bent pins

Postposted on Fri Aug 22, 2014 9:39 am

Drink a pot or 2 of coffee before you begin.....I am joking.
But if you have a little valluim or xanax in your medicine cabinet that will help with frustration ans to keep a steady hand...just do not face plant onto your board or drool on it :)

A Dentists fine dental pick work well for the pins that are really pushed down. Also resting your hand on say the VRM cooler will help steady your hand. Trying to do it with no hand support is very very hard. Compare it to writing a letter or bill without resting your writing hand on the table...I know my sloppy handwriting gets a lot sloppier. Heck even while resting my hand and signing my name it is almost always slightly different every time...but it still has my distinct sloppiness.

If I was say a famous athlete or something I bet the signature specialist would have a heck of a time authenticating my signatures.
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Re: bent pins

Postposted on Tue Aug 26, 2014 2:39 pm

I sent it to asus to get it fixed I have Xanax but if I take enough to calm me down enough to do the pins I will nod out.Plus I'm an old man with bad vision and I don't have the proper equipment to do the job.
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Re: bent pins

Postposted on Wed Sep 03, 2014 2:09 pm

They are charging me $120 plus $10 shipping since I got it for free it's okay.There was no back charge on my credit card so it's like a discount on a $211 motherboard.
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Re: bent pins

Postposted on Mon Sep 15, 2014 1:39 pm

got my board back working great asus maximus hero VI crucial 512g solid state Hatachi 1 tb seagate 2tb 16gb crucial ballistic 1600 memory I7 4790k @4ghz gigabyte r9 270x4gb video card window experience score 7.8
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