AMD Support Request

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AMD Support Request

Postposted on Mon Nov 07, 2011 11:40 am

Hello folks...

Looking to connect with the AMD liaison here on Techreport.

For the past couple months, since purchasing an AMD graphics card on a Windows 7 64 bit computer, I've never been able to install drivers using the catalyst package. I've alwalys had to do manually. The install manager would launch, ask if I want to Install/Uninstall, but after clicking Install, the Manager would disappear and nothing would happen. I tried all manner of things from UAC to driver signing, but to no avail.

I just recently stumbled upon the solution, and am offering this to AMD to help people solve what is a common problem, from what I see on search results.

The problem PC must have this hotfix installed: http://archive.msdn.microsoft.com/KB961 ... aseId=2067

After installing the VB Hotfix, the catalyst installation finally works.
StefanVonS
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Re: AMD Support Request

Postposted on Mon Nov 07, 2011 7:10 pm

Catalyst Install Manager also has dependencies for .NET, so you should probably try to keep your Windows installation up to date.
JustAnEngineer
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Re: AMD Support Request

Postposted on Mon Nov 07, 2011 7:19 pm

Yeah, I've seen random Catalyst install failures due to outdated .NET components. Really wish they'd add some sort of pre-check to their installer that tells you what component(s) need upgrading, instead of just bombing out with cryptic error messages (or even no error messages).
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Re: AMD Support Request

Postposted on Mon Nov 07, 2011 8:09 pm

I don't even bother installing the cat control centre anymore.

Only been installing the driver now since the 3850 days and not 1 problem.
Life doesn't change after marriage, it changes after children!
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Re: AMD Support Request

Postposted on Mon Nov 21, 2011 10:58 pm

Way off topic, but...

I didn't realize tires were sentient, let alone capable of using computers to browse the interwebs! :o

[EDIT]Let's see if anyone will catch the reference! :)[/EDIT]
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Re: AMD Support Request

Postposted on Tue Nov 22, 2011 7:27 am

The tire brand Catalyst?
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