Dell Ulrasharp dead pixel recommendation
Posted: Fri Mar 08, 2013 11:36 pm
I just returned a 2.5 yr old 3007WFP-HC on warranty. The replacement was a refurbed 3011WFP. Because I'm a masochist I immediately checked for dead/stuck pixels. I found a single stuck or bright pixel (only visual against a dark/black background). I tried to message it out, but to no avail. It really isn't noticeable most of the time, but is towards the center of the screen.
So. Dell apparently has a perfect pixel guarantee for their Ultrasharps. Would you try and get a second replacement in my position for only 1 stuck pixel? Secondly, is it even Dell's policy to allow me to demand one 2.5 years into the warranty? Or is the perfect pixel thing on the Ultrasharps only something that applies when you first take delivery?
So. Dell apparently has a perfect pixel guarantee for their Ultrasharps. Would you try and get a second replacement in my position for only 1 stuck pixel? Secondly, is it even Dell's policy to allow me to demand one 2.5 years into the warranty? Or is the perfect pixel thing on the Ultrasharps only something that applies when you first take delivery?