Acer CD-RW thinks disk is unwritable?

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Acer CD-RW thinks disk is unwritable?

Postposted on Mon Jan 20, 2003 9:35 am

Have been using the Acer 12x8x32 CD-RW drive with Adaptec Easy CD Creator 4.02d for many months to make backups on my Win98se system.

Recently when I try to do this, when I press the "Create CD" button, it ejects the CDRW and says "please insert the destination disk". It keeps repeating this every time I put the CDRW in.

It looks as if the drive is not detecting the CDRW, or thinks it is unwritable or something. I uninstalled and reinstalled Easy CD Creator with no improvement. Have tried with several different CDRW and CDR disks; all behave the same.

Anyone else encountered this? Seems like a problem with the drive. However it works fine for everything else (reading CDROMs, playing audio CDs, etc.)
forestial
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Postposted on Mon Jan 20, 2003 10:28 am

I trust you've tried different blank media? :roll: :lol:

Only kidding. On a serious note, I had a similar problem with my Ricoh
8x8x32 CDRW. It just refused to even recognise that a blank disk was in
the drive, but it would read other disks fine.

In the end, after several calls to Ricoh tech support, they deemed it to be
a hardware fault and RMA'd me a new drive the next day.

Give Acer tech support a call just in case. :wink:
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subdude2k
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Postposted on Tue Jan 21, 2003 2:02 am

Have you also looked in the BIOS to see of the drive(s) are being detected by your motherboard? Have you recently upgraded your OS or any other major components?
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Postposted on Tue Jan 21, 2003 9:25 am

I will check BIOS settings again but I think the drive is being detected. It is working just fine for all kinds of 'read' access, shows up as drive E:, and apart from this issue appears to be OK.

I have not upgraded the OS. I have installed a number of security patches and suchlike from windowsupdate.com, just to keep the system current. I tried reinstalling Easy CD Creator with no improvement.

To answer an earlier question: yes, I tried several different blanks, both CD-R and CD-RW.

It looks like Acer has discontinued this model and passed the support responsibilities on to something called 'benq' (http://www.benq.com). I am going to contact them, but I'm getting the feeling that I'm going to end up making a trip to Fry's for a new drive....
forestial
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