Another spectacular Seagate failure.....

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Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 11:32 am

Opened this one up from a businesses server this morning when it failed to boot anymore....


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I see a lot of these failures in the Seagates since the 7200.11+ era.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 11:49 am

"Now featuring automatic secure data erasure at product EOL."
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 12:27 pm

Gives "data scrubbing" a whole new meaning.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 12:29 pm

Looks fine - It will polish out... :wink:
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 12:40 pm

I wonder how many "bad sectors" are there on the HDD now?
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 12:43 pm

I've got a bottle of Meguiar's...
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 4:12 pm

Hopefully that bad boy was in a RAID array?
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 4:59 pm

diesavagenation wrote:Hopefully that bad boy was in a RAID array?


Lol, nope. That was the OS/App drive on the server. Thankfully it imaged daily.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 7:03 pm

I recall years ago when my high school had roll back data to a 2 months old backup.

Which meant anyone that had projects, documents, and etc on the school network were screwed.

I'm not sure if the IT department lost any employees in the aftermath.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 7:35 pm

Poor Seagate. They really are terrible these days. :(
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 7:47 pm

You don't have to be stuck with Seagate.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 8:27 pm

What model was it?
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 9:38 pm

How long did that HDD last?

I would be surprised if the unit operated beyond a week if the platters were experiencing that level of wear and tear. In any case, it looks like a simple QA failure (that unit shouldn't have never left the factory). Nothing new here and all vendors succumb to it.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 9:49 pm

JustAnEngineer wrote:You don't have to be stuck with Seagate.
http://www.newegg.com/Product/Product.a ... 6822145912


Oh trust me, I wouldn't put any data on a seagate drive that I would like to keep since the 7200.9 series. Seen waaaaay to many spectacular failures (like this one) with them since that series. I've used WD Blacks or RE4's or Hitachi exclusively since then which have proven to be robust.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 9:53 pm

My last Seagate was in 2002. It has been WD ever since.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 9:57 pm

continuum wrote:What model was it?


1 TB 7200.14, manufactured in Oct 2013. The system ran 24/7 as a pbx recorder server with next to no usage since brought online (a total of two recordings on it). The heaviest use it got was from applying windows updates since November. 99.999% of the time it just sat there idle and only rebooted when windows updates were applied.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 9:58 pm

Krogoth wrote:How long did that HDD last?

I would be surprised if the unit operated beyond a week if the platters were experiencing that level of wear and tear. In any case, it looks like a simple QA failure (that unit shouldn't have never left the factory). Nothing new here and all vendors succumb to it.


See above.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 10:01 pm

Pretty sure my last Seagate was an ST-506.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 10:10 pm

Are their SSDs as disaster prone as their HDDs? I took a gamble on a cheap 256 GB 600 a while back. 7 month later, nothing obviously wrong with it...yet.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 10:30 pm

weaktoss wrote:Are their SSDs as disaster prone as their HDDs? I took a gamble on a cheap 256 GB 600 a while back. 7 month later, nothing obviously wrong with it...yet.


Time will tell but Seagate hasn't had a strong firmware history with their mechanical drives for a while and that could carry over to the SSD's I suppose.
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Re: Another spectacular Seagate failure.....

Postposted on Wed Jul 16, 2014 10:55 pm

ClickClick5 wrote:My last Seagate was in 2002. It has been WD ever since.

The Hitachis/Toshibas are pretty excellent drives too.
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 1:50 am

ClickClick5 wrote:My last Seagate was in 2002. It has been WD ever since.


2003 for me (Athlon XP 1800+... those were the days....). Had 4 blow up in a period of 4 months after having them replaced.

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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 5:02 am

Sounds like the HDD was defective from the start, but it was idle for almost all of time until the recent Windows Updates and this what killed it.
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 6:47 am

Krogoth wrote:Sounds like the HDD was defective from the start, but it was idle for almost all of time until the recent Windows Updates and this what killed it.


Keep in mind that, yes, most of its writing came from windows updates, however it was still regularly rebooted for those updated and a full drive image was done daily. So it was working fine without so much as a smart failure for roughly 9 months.

As I said in the first post, this particular failure I have seen a lot over the last few years on Seagates (although this one did one doozy on the platter, usually it is a much smaller area of damage.
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 7:53 am

Does there seem to be any pattern to the failures you've been seeing, with regards to the series of drive? I agree that the 7200.11s were a cluster**** (had several of them fail myself), but my 7200.12s have been fine. Two RAID-1 arrays (4 drives), the older pair are pushing 30,000 hours of uptime and the newer pair are at around 14,000.

(Of course I've probably jinxed them now, just by saying that...)
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 8:27 am

Deanjo wrote:
weaktoss wrote:Are their SSDs as disaster prone as their HDDs? I took a gamble on a cheap 256 GB 600 a while back. 7 month later, nothing obviously wrong with it...yet.


Time will tell but Seagate hasn't had a strong firmware history with their mechanical drives for a while and that could carry over to the SSD's I suppose.


Remember back in 2009 when Seagate was releasing firmware to fix factory bricked drives, and the fix bricked them even more? Or when they were flashing 16MB cache drives with the firmware for 8MB firmware, or the time...
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 8:38 am

just brew it! wrote:Does there seem to be any pattern to the failures you've been seeing, with regards to the series of drive? I agree that the 7200.11s were a cluster**** (had several of them fail myself), but my 7200.12s have been fine. Two RAID-1 arrays (4 drives), the older pair are pushing 30,000 hours of uptime and the newer pair are at around 14,000.

(Of course I've probably jinxed them now, just by saying that...)



Out of the dozen or so seagates that have had platter damage it seems to be mostly in the 7200.12 and 7200.13's (and it doesn't seem to matter which factory or month of assembly). I only recall seeing platters scraped like this once in 7200.11. Most of the 7200.11 failures develop the click of death but no physical damage visible to the eye on the platters.
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 9:40 am

Deanjo wrote:
diesavagenation wrote:Hopefully that bad boy was in a RAID array?


Lol, nope. That was the OS/App drive on the server. Thankfully it imaged daily.


All of my servers get a RAID1 array for the OS, at a minimum. All of our servers are now connected to our SAN for data volumes, so I generally do a RAID10 array for the OS drive.


I've got my own stories with Seagate drive failures. Our SAN vendor just replaced 37 out of 48 drives on our non-production SAN. Those drives were all Seagate drives and they replaced them with HGST drives. The arrays in this SAN (3 x 16-drive arrays) used to be our production SAN. It was put in place in July 2009...the first drive failed in August 2009. It just went downhill from there. We replaced those arrays with new equipment two years ago and reconfigured the old arrays as a replication target. We finally pushed the issue on the drive failures (after having three or four more with the I/O being VERY low) and I'm grateful that they agreed to replace all of the remaining drives (and even a handful that had already been replaced).
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 10:25 am

Weird. I've got tons of data on Seagates, no problems. I might reconsider that going forward, just find it weird that it took so long for me to hear about these failure rates.
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Re: Another spectacular Seagate failure.....

Postposted on Thu Jul 17, 2014 10:07 pm

ClickClick5 wrote:
Deanjo wrote:
weaktoss wrote:Are their SSDs as disaster prone as their HDDs? I took a gamble on a cheap 256 GB 600 a while back. 7 month later, nothing obviously wrong with it...yet.


Time will tell but Seagate hasn't had a strong firmware history with their mechanical drives for a while and that could carry over to the SSD's I suppose.


Remember back in 2009 when Seagate was releasing firmware to fix factory bricked drives, and the fix bricked them even more? Or when they were flashing 16MB cache drives with the firmware for 8MB firmware, or the time...


lol...'bricked them even more'. Is that even possible? Double brick all the way?

Anyway, the 7200.11s are the (somewhat) modern day Deathstar. I don't think that any other recent Seagate series has had such widespread issues, and anecdotal evidence otherwise is anecdotal. (Perhaps I am a bit hopeful because I have two 4TB HDD.15 drives in RAID 1 for mass storage and would be annoyed by a failure.)
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