Most people in this site are probably tech savy, and most of us are probably our families direct tech support line, even if by our own standars we aren't really big experts.
And it comes the ocasion, from time to time that a family member's computer is so full of errors and viruses, expecially the ones like Sality that will even block antivirus software (don't you just love those) and the rest of that **** and then they ask you to help them with it, and they will ask you to, most of the time, at least for me, I go the route of just doing a clean windows reinstall.
Lately I've been thinking whenever that is the best solution, after all, all their programs will be deleted, sometimes I can't backup everything or I miss something and then whatever that was is gone. So I've been wondering, I know that I am not all that tech savy, I'm more than them, but still, I don't consider myself a computer wiz.
So I come here to ask you. When you have to take care of this situations, do you try to solve the problem directly, are there any good diagosis and repair software I need to be aware of? or is it always just easy to just reformat and do a clean install of Windows (and then go hunting drivers :lol).
What do you do?