Personal computing discussed
Moderators: askfranklin, renee, emkubed, Captain Ned
paulWTAMU wrote:Maybe they could quit caring about quarterly results and focus on long term sustainability and, well, not sucking?
just brew it! wrote:Stick a fork in 'em, they're done. Just because the original owner was able to build a B&M electronics retailing powerhouse in the pre-Internet days doesn't mean he could build one today or can turn around the train wreck that Best Buy has become.
Vrock wrote:The only thing that's been keeping BB alive for years has been appliance sales, and Home Depot/Lowe's have been chipping away at that market for some time now. Yeah, I'm betting against them. They can take their overpriced media and cables and shove 'em.
MethylONE wrote:They should just turn them into Amazon fulfillment centers and be done with it.
sparkman wrote:There is some need for a computer parts store you can run to when too desperate to wait for shipping.
Anarchist wrote:not to mention hideous prices particularly on cables and accessories
Castle wrote:IMO I believe the company has at most 8 years left before it gets bought out buy someone or goes completely belly up.
absurdity wrote:I think Radio Shack fulfills that need about as well as Best Buy does. Though, I don't know how they're still around either.
just brew it! wrote:Anarchist wrote:not to mention hideous prices particularly on cables and accessories
$19.99 for something you can get elsewhere for $2.18 isn't just hideous, it is completely divorced from reality. OK, so they throw in free shipping. But even taking shipping charges into account, I can get 5 of them from Monoprice for what I'd be paying Best Buy for just 1.
sparkman wrote:There is some need for a computer parts store you can run to when too desperate to wait for shipping.
paulWTAMU wrote:The problem then is you ahve to spend money to train staff...something retail (IME as a retail drone for a few years) is totally not going to do.
travbrad wrote:They often turn away potential employees who are already knowledgeable as well, if they don't think they'll be good salespeople. It's all about SALES SALES SALES, and they don't seem to care about knowledge or expertise at all. I guess it makes sense though. Inform your customers too much and they'll realize what a bad deal they are getting.
ludi wrote:Because RadioShack emphasizes customer service. Some stores are better at it than others, but in general, if your tech-mystified great aunt showed up with a 15yo cordless phone handset, RadioShack will cross reference the battery to a current stock number, install it for her at no additional charge, and then tell her some useful things such as "Be sure to put the handset on the base when you get home and leave it there overnight, and it will be ready to use again in the morning." People will keep going back for that.
MethylONE wrote:They should just turn them into Amazon fulfillment centers and be done with it.
just brew it! wrote:@trackerben -
If everything costs more because retailers are "defending high average margins", then the wages from those "decent high paying jobs" are an illusion since they don't translate into additional buying power. All you've done is cause inflation. I fail to see how keeping margins artificially high just so you can pay high wages to people who add little value makes any sense at all.
The rise of online shopping and online product reviews has turned the traditional retail paradigm for most consumer goods on its head (major appliances and automobiles being the exceptions). The battle isn't big B&M retailers versus China-style marketplaces, it is B&M retailers versus online retailers. The genie is out of the bottle; there's no going back.
aranarth wrote:(OFFTOPIC WARNING! this is my same argument against minimum wage... Any further replies should be done in R&P! )