Arclight wrote:Check item one in my sig.
That said the fact that the video card fan stops completly is what worries me. It could be a hardware problem instead of driver issue.
To help you check, please tell us your system specs, especially the video card model, vendor and if it has a custom design or not.
Then you could install a few programs to help you monitor the temperature of the video card (for nvidia there is MSI Afterburner) and see if it comes close to the thermal limit.
If it does then it's a failing hardware, i.e. video card fan is damaged, in which case you have 3 options:
- RMA the card if it's still in the warranty period;
- Buy and install an aftermarket cooler for the card (if RMA has expired);
- Buy a new video card.
Arclight wrote:Well i suppose i forgot to mention that the temperature reading we are looking for is ünder load". If you look at the pic you posted the GPU usage was very low. Please use a stress testing program to run the GPU close to full load for a few minutes and then see how high the temperature got. If it's close to 100 then you got a cooling problem causing maybe the card to stop sending signals and crushing the video drivers (i'm speculating here).
But the conditions you describe remind me (that's an understatement) of the thread i told you to read. Try to update the flash player and try out different browsers. Chrome has built in flash support iirc. Try using internet explorer or firefox with the relevant flash player plug-in.
For me the issue was fixed when i installed the 295.73 Geforce drivers and the latest version of flash player at that time. I'm using IE 9 on Windows 7 64 bit SP1 up to date.
tigidig3x wrote:Guys please i need more help. @Arclight boss, it seems my random black screen while using the computer is fixed by rolling back the driver to 295.xxx.. But the problem i have now, is, for example i start the computer from being "off" for 8 hours, it seems that when i press the power button everything works, the cpu, and gpu (im basing that they are working because of their fan) even the power button led lights are running but it seems not going to windows. And i really need to turn it off and by turning it on again, it would start normally and i can use it now. This happened 2 times since last day. Please help me.
Arclight wrote:tigidig3x wrote:Guys please i need more help. @Arclight boss, it seems my random black screen while using the computer is fixed by rolling back the driver to 295.xxx.. But the problem i have now, is, for example i start the computer from being "off" for 8 hours, it seems that when i press the power button everything works, the cpu, and gpu (im basing that they are working because of their fan) even the power button led lights are running but it seems not going to windows. And i really need to turn it off and by turning it on again, it would start normally and i can use it now. This happened 2 times since last day. Please help me.
Understanding the issue(s)
Ok, slow down. Let us understand exactly what happens.
So when you start the computer, after it was shut down for many hours (shut down right, not hybernate or sleep?), the fans inside the computer case start spining, you hear the beeps from the motherboard speaker (like usual, nothing different right?), then what happens to the monitor?
Is there no image displayed? Do you get past the power on self test or not? If you do but there is no signal to the monitor then it's quite possible that the video card is broken. To confirm this you will have to borrow a working and compatible video card from a friend and see if the same thing happens. If you still get no video signal with a card that is known to work then the problem comes from the motherboard (most likely).
To confirm that the video card is broken or not, you could install in a computer that is known to be stable and see if it exhibits the same behaviour (that computer ofc, would have to have a PCI-E slot and a good enough power supply). If it replicates the problem, then you have pinpointed the issue, but if it works properly, then you can be pretty confident that it's the motherboards fault.
Furthur investigation could be done by testing with another power supply (again one from a friend that it's known to work without issue, or from a IT store close to you) and see if the problem persists.
Step by step troubleshooting
But we are still at the begining, let's take it step by step.
1st, describe exactly what happens. Look into the motherboard's manual and check the bios signals during post. There should be a number a "beeps" that say if everything, from the mobo's POV, is working fine. If you get the same number of beeps than it's most likely the video card's fault for this issue.
2nd Once you have established if the mobo POSTs every time or not you can move to the next step.
PS: since you didn't tell us what CPU/mobo you have idk if you have an integrated GPU you could test with, instead of using a dedicated video card from a friend.
tigidig3x wrote:Arclight wrote:[...]
Yes, not hibernate but full shutdown. I shutdown the computer at 9pm and when i turn it on again the next day like 10am onwards, this error appears. The power button led lights are turning, cpu and gpu fans are running, i dont hear any beeps and i dont hear the windows startup music and the monitor led indicator is just flashing but it has black screen. I think it is not running. I just simply push the power button once, just press once, not long press, or reset i press it once and my computer shuts down. (so as you observed i think it didnt get on to startup) then when i power it on again, it would be working fine again.
Damn, i dont have some friends here that could lend me a hand about testing my video card, and heres my mobo model, Asus P8 HLE 61-M i just hope that my mobo has integrated card so that i can test. About the power supply, maybe i can try that next day since i will be transferring my whole hardware to my new case and i will buy new PSU.
tigidig3x wrote:@at all who helped thanks so much guys. The problem is fixed now by changing power supply. Thanks for all of your time.
Users browsing this forum: No registered users and 7 guests