Personal computing discussed
Moderators: renee, morphine, Steel
tu2thepoo wrote:I've done this with several off-brand external drives (most ended up having Samsung internals), a few WDs, and a few Seagates. Just be careful popping the case open (many of them have fragile clips holding them together), and they're standard SATA drives inside.
Just be aware that most warranties only cover the entire, intact external drive. When I put in a few serial numbers from my repurposed drives to test, none of them had proper warranty info on the Samsung/WD/Seagate/etc sites.
Duct Tape Dude wrote:Stuff like that is what gets me really irritated with a manufacturer. What does it matter to them? Once you've opened the enclosure, you've voided the warranty, so it's no longer their problem. All this does is make it impossible for people to recover their data if the enclosure fails.Check reviews on Amazon for individual drives since some manufacturers (I think just Seagate? Or was it Western Digital?) are trying to combat this by using proprietary connectors instead of a SATA to USB enclosure.
The Egg wrote:Stuff like that is what gets me really irritated with a manufacturer. What does it matter to them? Once you've opened the enclosure, you've voided the warranty, so it's no longer their problem. All this does is make it impossible for people to recover their data if the enclosure fails.
SuperSpy wrote:The Egg wrote:Stuff like that is what gets me really irritated with a manufacturer. What does it matter to them? Once you've opened the enclosure, you've voided the warranty, so it's no longer their problem. All this does is make it impossible for people to recover their data if the enclosure fails.
The don't care about warranty claims, they care about people doing what BackBlaze does and and tearing drives out of agressively-priced external enclosures and using them as internal drives.
SuperSpy wrote:The don't care about warranty claims...
The Egg wrote:SuperSpy wrote:The don't care about warranty claims...
Really? You're right, I'm sure Western Digital's yearly cost for warranty replacement services/support is negligible. It's of least concern to them.
just brew it! wrote:Obviously he meant they shouldn't care if you *void* the warranty, since that actually works in their favor. He didn't mean they don't care about warranties at all.
We don't know what their internal cost structure is. But I've seen externals priced lower than the equivalent internals, and under those circumstances I could easily see the manufacturer not wanting people to buy externals and remove the drives since it would cut into their sales of internal drives. Voiding the warranty is one (easy) way they can discourage this practice.
The Egg wrote:I still fail to see how removing a drive from an enclosure is detrimental to the manufactuer. They've still sold their product, and at the pricepoint they chose. If the price is too low, then they should raise it. What the customer wants to do with their property after voiding the warranty is of no concern to them. You could throw it out the car window or use it to hammer nails.
The Egg wrote:I still fail to see how removing a drive from an enclosure is detrimental to the manufactuer. They've still sold their product, and at the pricepoint they chose. If the price is too low, then they should raise it. What the customer wants to do with their property after voiding the warranty is of no concern to them. You could throw it out the car window or use it to hammer nails.
SuperSpy wrote:The BackBlaze people have been using this method to shave money off their massive drive purchasing expenses, sending employees into stores like Office Depot armed with company credit cards and clearing the shelves of certain models of external drives, only to break them open and extract the drive.
The Egg wrote:I don't want to sound like a broken record, but again, how does that hurt the drive manufacturer?
The Egg wrote:Mass quantities of their products are being bought off the shelves at retail price.
The Egg wrote:If it's detrimental for a company to sell mass quantities of their product (in ANY part of their lineup) then they're doing something seriously wrong.
The Egg wrote:If anything, even at a slightly reduced price the manufacturer still comes out on top, because they don't have to provide a warranty for large amounts of product.
The Egg wrote:I guess my underlying point is that spending money to create proprietary connectors is misdirected and asinine. If customers paying full retail price and doing what they please with the product is causing them a problem, then the problem isn't with the customer.