Then our fellow gerbils, when they and their pocketbooks are yearning for MOAR FPS, can simply come to this thread to quickly check and see brand warranty coverage to help with their purchasing decisions.
List entries will include the following items:
- Length: This section will describe the length of the warranty.
- Warranty URL: This section will have a manufacturer-made URL containing the warranty terms and conditions. This is mostly for veracity, so that forum lurkers who got here from google can reliably verify that the information on this particular forum post is good information.
- Registration: This section will indicate whether or not registration is a required step in redeeming the product's full warranty length/coverage terms. For the most part, "Yes" and "No" should do for this section.
- Conditions: This section will describe any outlying factors in a company's warranty that may differ from the usual warranty which may have impact on a prospective buyer's decision.
Any other information that anyone thinks is relevant may be added here.
- Apollo - Delayed e-mail reply, waited 2 1/2 days. Uninformative initial reply, lacked warranty terms.
- Length: 1 year
- Registration: No
- Conditions:
- Ray Wu - NuMedia USA, Inc - Apollo VGA / Aposonic CCTV Surveillance wrote: (19 Jan 2009)
"Briefly to answer your inquiry, we do offer Chaintech, Leadtech, Apollo Graphics and Aposonic Products in warranty, and most important friendly tech support. We also handle other competitor’s warranty as well in USA region all depending on annual business agreements between the manufacture and management involved.
[...]
You can always call us for tech support even if after warranty period on any product questions you may have or technical issues you are having difficult time solving, we will be happy to assist you.
[...]
Our warranty registration is not needed, our product warranty is all based on customers purchasing receipt. All customer need to do is keep the original receipt (or a printable online receipt), this would be 1 year from purchasing date."
- Ray Wu - NuMedia USA, Inc - Apollo VGA / Aposonic CCTV Surveillance wrote: (19 Jan 2009)
- ASUS
- Length: 3 years
- Registration: Unknown (Could a recent ASUS video card purchaser help us out here?)
- Warranty URL: http://support.asus.com/repair/repair.a ... uage=en-us
- Conditions: This warranty applies to all ASUS graphics cards purchased after 01 January 2001.
- Club3D - European manufacturer
- Length: 2 years
- Registration: No
- Conditions:
- Club3D wrote: (27 Jun 2008)
"The warranty period depends on the company where you buy it from, Club3D provides two years of warranty through the distribution channels. In case of bankrupcy of the reseller/supplier, we redirect you to the best optional distributor in your region. In the rare case they are not willing to accept your defective product, we provide two years of warranty, for that Club3D handles a service fee of 35 to 45 Euro depending what country you live in."
- Club3D wrote: (27 Jun 2008)
- ECS (Elitegroup Computer Systems)
- Length: 1 year
- Registration: No
- Warranty URL: http://www.ecsusa.com/ECSWebSite/Suppor ... 25&LanID=9
- Gigabyte
- Length: 3 years
- Registration: No
- Warranty URL: http://rma.gigabyte-usa.com/DirectRMA/EndUser_Main.asp
- Conditions: First 2 years of the warranty cover parts and labor, the third year covers only parts.
- HIS (Hightech Information System) - Email sent for further clarification and full terms.
- Length: 1 year
- Registration: Unknown (Could a recent HIS video card purchaser help us out here?)
- Warranty URL: http://www.hisdigital.com/un/support.shtml (Under "Technical Support")
- MSI (Micro-Star International)
- Length: 3 years
- Registration: No
- Warranty URL: http://www.msicomputer.com/support/sup_GenWar.asp
- Diamond
- Length: 1 year
- Registration: No
- Warranty URL: http://www.diamondmm.com/warranty.php
- Powercolor
- Length: 2 years (verified via email w/ Amy Chang, Powercolor Customer Service)
- Registration: No
- Warranty URL: Who effing knows. Friggin' PowerColor.
- Sapphire
- Length: 2 years
- Registration: No
- Warranty URL: http://www.sapphiretech.com/us/support/warranty.php
- VisionTek
- Length: Lifetime
- Registration: No
- Warranty URL: http://www.visiontek.com/teksupport/war ... ranty.html
- Conditions: Covers all "VisionTek" and "VisionTek Xtasy" branded cards. Older cards and other VisionTek products warranties are here.
- XFX
- Length: 3 years
- Registration: Yes (within 30 days of purchase date)
- Warranty URL: http://www.xfxforce.com/en-us/Help/Supp ... ation.aspx
- Conditions: Covers all 6, 7, 8, 9 and GTX-series GeForce cards. Registration is necessary for all cards purchased on or after 17 April 2007.
- ASUS
- Length: 3 years
- Registration: Unknown (Could a recent ASUS video card purchaser help us out here?)
- Warranty URL: http://support.asus.com/repair/repair.a ... uage=en-us
- Conditions: This warranty applies to all ASUS graphics cards purchased after 01 January 2001.
- BFG
- Length: Lifetime (within the USA and Canada), 10 years (people outside the USA and Canada)
- Registration: Yes (within 30 calendar days of purchase date)
- Warranty URL: http://www.bfgtech.com/warranty.aspx
- Biostar
- Length: 1 year
- Registration: No
- Warranty URL: (Will have a link soon - anyone know where I might be able to upload a word/PDF document?)
- Club3D - European manufacturer
- Length: 3 years
- Registration: No
- Conditions:
- Club3D wrote: (27 Jun 2008)
"The warranty period depends on the company where you buy it from, Club3D provides two years of warranty through the distribution channels. In case of bankrupcy of the reseller/supplier, we redirect you to the best optional distributor in your region. In the rare case they are not willing to accept your defective product, we provide two years of warranty, for that Club3D handles a service fee of 35 to 45 Euro depending what country you live in."
- Club3D wrote: (27 Jun 2008)
- ECS (Elitegroup Computer Systems)
- Length: 3 years
- Registration: No
- Warranty URL: http://www.ecsusa.com/ECSWebSite/Suppor ... 25&LanID=9
- EVGA
- Length: Lifetime
- Registration: Yes (within 30 days of purchase date)
- Warranty URL: http://www.evga.com/warranty/lifetime/default.asp
- Conditions: This warranty applies to all EVGA graphics cards purchased after 22 June 2005. Registration is necessary for all cards purchased on or after 01 November 2006.
- Foxconn "WinFast" - Formerly LeadTek?
- Length: 3 years
- Registration: Unknown (Could a recent Foxconn video card purchaser help us out here?)
- Warranty URL: http://www.foxconnchannel.com/support/R ... -us0000001
- Galaxy - Marginally rapid e-mail reply, waited 6 hours. Uninformative initial response, lacked warranty terms but requested region of inquiry.
- Length: None
- Registration: N/A
- Warranty URL: http://www.galaxytech.com/supports_rma.asp
- Conditions:
- It appears as though Galaxy has no warranty of it's own, as it claims it is your reseller's responsibility (e.g, Newegg).
- Galaxy Microsystems, Ltd. - RMA Policy:
"A) Warranty for Galaxy Products remains the responsibility of your reseller where you purchased the Product. Please contact the reseller for the RMA services and procedures in the first place."
- Gigabyte
- Length: 3 years
- Registration: No
- Warranty URL: http://rma.gigabyte-usa.com/DirectRMA/EndUser_Main.asp
- Conditions: First 2 years of the warranty cover parts and labor, the third year covers only parts.
- Jaton
- Length: 2 years
- Registration: No
- Warranty URL: http://db.jaton.com.tw/Warranty.aspx
- Conditions: This warranty begins at the manufacture date, not the date of purchase.
- MSI (Micro-Star International)
- Length: 3 years
- Registration: No
- Warranty URL: http://www.msicomputer.com/support/sup_GenWar.asp
- PNY "Verto"
- Length: 1 year
- Registration: Required for two additional years of warranty service (within 90 days of purchase date for "Verto" cards).
- Warranty URL: http://www3.pny.com/support/media//File ... nt1_v1.pdf
- Conditions: Product is warranted for 3 years if it is registered within 90 days of the date on the sales receipt.
- PNY "XLR8"
- Length: 3 years
- Registration: Required for two additional years of warranty service
- Warranty URL: http://www3.pny.com/support/media//File ... nty_v1.pdf
- Conditions: Product is warranted for 5 years if it is registered.
- Point of View - European manufacturer
- Length: None
- Registration: N/A
- Warranty URL: (None given/found)
- Conditions:
- Point of View, wrote: (23 Jun 2008)
"The normal procedure is to claim warranty by your reseller or distributor, they have the obligation to handle this board under warranty. When they can't for fill there obligation POV we will take over. To obtain an RMA number you have to complete our RMA Request Form with all the information that is required together with a copy of the original invoice [...]When your graphic card is defective, and the reseller is no more , you cansend a mail to [email protected] and we will take over the warranty..."
- Point of View, wrote: (23 Jun 2008)
- Sparkle - Delayed e-mail reply, waited 1 day
- Length: 1 year
- Registration: No
- Warranty URL: http://www.sparkle-usa.com/Sparkle_user_RMA_Policy.html
- Transferable: No
- Conditions: "Calibre"-branded products are covered for two years.
- XFX
- Length: 3 years
- Registration: Yes (within 30 days of purchase date)
- Warranty URL: http://www.xfxforce.com/en-us/Help/Supp ... ation.aspx
- Conditions: Covers all 6, 7, 8, 9 and GTX-series GeForce cards. Registration is necessary for all cards purchased on or after 17 April 2007.
- Zotac - Prompt e-mail reply, waited 33 minutes
- Length: Lifetime
- Registration: Yes (within 30 days of purchase date)
- Warranty URL: (Will have a link soon - anyone know where I might be able to upload a word document?)
Undetermined:Please reply, help me out!