Hello,
Up until today I have been using AppCleaner and have been perfectly happy with it. Then, this morning, I installed Canon's 'Digital Photo Professional' from a disk, and upgraded it to the next version using an application I downloaded from Canon's website.
I did not try the earlier version, so I do not know if it worked ok or not before I upgraded. Unfortunately, the upgraded version did not work well at all (it froze and I had to repeatedly Force Quit the program).
It occurred to me that the earlier version might work better. So, I uninstalled the program using AppCleaner. When I attempted to reinstall the program from my disk, I got a message stating a newer version was already installed and it cancelled the installation.
I have spent HOURS trying to figure this out. I have reinstalled the newer version, restarted my computer, uninstalled it, restarted my computer, and tried to install the earlier version, but keep getting the "already installed' message.
Programs I have downloaded and tried to uninstall with include:
- AppCleaner
- AppZapper
- CleanApp
- CleanMyApp (I can't even figure this one out, so I didn't actually uninstall with it)
- AppTrap
What can I do to remove ALL traces of the Canon program so I can reinstall the earlier version? This is driving me nuts!
Thank you for any help.