|Samsung's 960 Pro 2TB SSD reviewed||126|
|Nvidia's GeForce GTX 1050 and GTX 1050 Ti graphics cards unveiled||49|
|The Tech Report System Guide: October 2016 edition||95|
Nvidia's GeForce GTX 1050 and GTX 1050 Ti graphics cards don't start hitting store shelves until next Tuesday, but it seems AMD is already girding itself for a battle over budget and mainstream graphics superiority. In an email it sent out this afternoon, the company reiterated some of the benefits of its Radeon RX 460 and Radeon RX 470 cards, including FreeSync support and DirectX 12 performance. We've already painted an independent picture of how those cards perform in our reviews, and their performance will soon be available at a lower price: $99 and up for Radeon RX 460s, and $169 and up for Radeon RX 470s. Those new prices kick in this Sunday, October 23.
We're still in the dark about the real-world performance of the GTX 1050 series, but AMD seems to anticipate a more competitive marketplace after a relatively uncontested couple of months for its cards in the $100-$200 bracket. For reference, the GTX 1050 will sell for $110 and up, while the GTX 1050 Ti will go for $140 and up.
It seems some board partners have already started dropping prices on their Radeons in anticipation of this move: this Radeon RX 460 4GB card is going for $119.99, and this RX 460 2GB card is already selling for $99.99. This Radeon RX 470 is available for its $189.99 suggested price, as well—a rarity until recently.
No matter which team triumphs in this latest round of price and performance wars, builders of mainstream machines should soon enjoy a wealth of affordable, high-performance graphics options for their systems, and we're all for the renewed competition. May the best GPUs win.Reports: Radeon RX 470D is a budget Polaris card for China
Chinese tech sites are reporting on a new variant of the Radeon RX 470 called the RX 470D. This model is based on a further-cut-down version of the Polaris 10 GPU with 1792 stream processors. AMD pairs 4GB of GDDR5 memory with this chip, just like it does on the normal RX 470. If the reasonably-reputable rumor-site Videocardz is to be believed, the new model will probably be released in China only.
Leakers have passed Videocardz some benchmarks for the new card, too. If they're valid, the 3DMark scores the site received place the RX 470D's performance ahead of the GeForce GTX 1050 Ti and behind the standard RX 470. Of course, the standard disclaimer regarding 3DMark scores applies—these indices offer only a rough idea of how the card performs in practice. The site says that XFX, Sapphire, and local vendor Dataland have already announced their respective versions of the card, so on the off chance you're in China and want an affordable Polaris 10 card, the RX 470D could be just the ticket.Examining reports of slow write speeds on the 32GB iPhone 7
Reports are going around of late that the 32GB iPhone 7 has demonstrably slower write performance than its larger siblings. Under the provocative title "iPhone 7 - What Apple Doesn't Want You To Know," YouTuber Unbox Therapy has shown that the 32GB version of the phone has much slower write performance than the 128GB version. He concludes that Apple "probably went a little bit chintzier on the lower-capacity models in terms of the quality or caliber" of the devices' storage, leading to the performance difference.
When I saw these results, I immediately surmised that the write performance of the storage subsystem in the iPhone 7 is limited by the number of dies hooked up to the device's storage controller. In general, we know that the more flash devices one can hook up to a controller, the more performance one can extract from solid-state storage, at least to a point.
It appears that hunch could be correct. Thanks to the fearless folks at iFixit and Chipworks, we know some of the details of the iPhone's storage subsystem. At least some iPhone 7s use a 32GB SK Hynix H23QEG8VG2ACS storage chip. According to SK Hynix's data sheet, that chip contains four flash devices inside one package, for a total of 256Gb—or 32GB—of raw storage space. At least some 128GB versions of the iPhone 7 use the SK Hynix H23Q1T8QK2MYS chip, according to Chipworks, and that part has eight dies in a package. Chipworks also says the 256GB iPhone 7 uses an eight-die package with Toshiba 3D NAND inside.
We know next to nothing about Apple's storage controller in the iPhone 7, but it seems possible the controller isn't able to saturate all of its channels when it's paired with the 32GB SK Hynix chip. If that's true, the drop in write performance is regrettable, and it has unfortunate implications for moving data onto the device. Still, the difference seems to be a result of well-understood limitations in flash storage architectures, not because Apple "went a little bit chintzier in terms of the quality or caliber" of the 32GB phone's storage.Cellular Insights dissects iPhone 7 Plus modem performance
Countless words have coalesced into reviews of Apple's iPhone 7 and 7 Plus smartphones, lauding their improved cameras, faster SoCs, and newfound ability to withstand a splash of water—all while lamenting the absence of the headphone jack. Something that's missing from most of those reports is test data regarding the capabilities of the handset's 4G modem. The RF performance analysts over at Cellular Insights have taken up the slack, and their findings are interesting.
For the first time in five years, Qualcomm isn't the sole supplier of the modems inside iPhones. In the United States, unlocked iPhone 7 or 7 Plus phones or those from Verizon and Sprint come with a Qualcomm modem, while the remainder of American customers get a smartphone with an Intel modem.
Cellular Insights' testing revealed that when conditions were good, both brands of modem inside the iPhone performed similarly. When conditions deteriorate, though, the Qualcomm-equipped phone's bandwidth is as much as 75% higher. The site also compared a few other high-end devices to iPhone 7 Plus phones with either type of modem. The results revealed that in poor conditions, the Apple units' 4G performance consistently lags behind the Samsung Galaxy 7 Edge and generally trails the LG G5 and Google Nexus 5X. The Intel-equipped variant of the iPhone 7 Plus again performed much worse than its near-twin brother.
The tests conducted by Cellular Insights are quite detailed. Those interested in the testing methods and the full results are encouraged to read the whole article here.Deals of the week: scads of high-performance storage and more
Happy Friday, gerbils. We had a dearth of cheap SSDs in last week's deals, but the component market has returned to form today. Here's what we think are this week's best bets for hardware deals.
There's a chance you're looking for a deal on something we didn't feature here. If that's the case, you can help The Tech Report by using the following referral links when you're out shopping: not only do we have a partnership with Newegg, but we also work with Best Buy, Adorama, Rakuten, Walmart, and Sam's Club. For more specific needs, you can also shop with our links at the Microsoft Store and Das Keyboard's shop.
Those are the best deals we could find this week. If we missed something sweet, be sure to share it with other TR readers in the comments.Tobii's Eye Tracker 4C knows where your head is
Eye-tracking specialist Tobii has replaced its first eye-tracking peripheral, the EyeX, with the more descriptively-named Eye Tracker 4C. The biggest changes in this model are the addition of head-tracking functionality, the inclusion of a dedicated ASIC for reducing system overhead, less-intrusive illuminators, and a change from USB 3.0 to a more ubiquitous USB 2.0 connection.
The company says its ASIC is the first of its kind, and that chip works to reduce the CPU overhead and power consumption from the host machine. The ASIC may also have something to do with the reduction in bandwidth and power requirements that allow the device to connect via USB 2.0 instead of USB 3.0 for compatibility with more devices.
The 4C is also compatible with the Windows Hello feature that has been getting attention in the wake of the Windows 10 Anniversary Update release. More nebulous claims are made about "additional performance enhancements" with respect to eye-tracking quality.
The manufacturer says the 4C is compatible with over 40 games, including Deus Ex: Mankind Divided, Tom Clancy's The Division, and the upcoming Watch Dogs 2. The company expects the list of compatible titles to expand to over 100 by the end of 2017. The full list of supported games is here.
Tobii will begin accepting pre-orders for the Eye Tracker 4C on October 25 for $149. Shipments should begin November 25.GeForce driver 375.57 is prepared for Titanfall 2
Nvidia's GeForce 375.57 drivers are WHQL-certified and up for download on GeForce.com. The new driver is "Game Ready" for Battlefield 1, Titanfall 2, and Civilization VI. Nvidia has also made special refinements for the VR titles Eagle Flight and Serious Sam: The Last Hope.
Besides those game-specific optimizations, the new drivers add an SLI profile for Lineage Eternal: Twilight Resistance, and 3D Vision profiles for Civilization VI and Titanfall 2. Nvidia also fixed an issue causing corruption in Overwatch decals, and improved support for 240 Hz mode on BenQ Zowie monitors.
Newly-discovered in this release are a possible driver memory leak in Forza Horizon 3, loading hangs under SLI mode in Gears of War 4, and a problem where GTX 1070s may not be recognized in the Alienware Graphics Amplifier. If you're interested in the full list of changes and fixes, hit up the release notes. GeForce Experience users probably have it downloaded already, but everyone else can get the new drivers at GeForce.com.Phanteks Eclipse P400 gets a tempered glass option
Right along with the Enthoo Pro M and Enthoo Luxe from yesterday, Phanteks is now offering a tempered-glass option for the ATX mid-tower Eclipse P400 chassis. The Eclipse series is Phanteks' budget case line, although it only encompasses one case so far.
Like the tempered-glass versions of the Pro M and Enthoo Luxe models, the new take on the P400 is fundamentally unchanged from its original release. That means it takes motherboards up to E-ATX, accepts up to seven 120-mm fans, and includes a basic RGB LED controller. Builders can mount up to six 3.5" drives and two 2.5" drives in the P400.
The silent version of the P400, appropriately called the P400S, is also getting a glass-sided version. That case comes with soundproofing foam on all of the panels that aren't glass, as well as a fan controller hub. Both the P400 and P400S will be available five different finishes: black, white, grey, and limited-edition black-and-red and black-and-white designs.
Phanteks says the glass P400s will be available at "most retailers" in November. The P400 will be going for €79 (or $86), and the silent P400S will sell for €89 (around $97).Radeon 16.10.2 drivers add support for October's big games
The next couple weeks of gaming are packed with a Great War, a bunch of Titans, and the rise and fall of entire civilizations. Battlefield 1, Sid Meier's Civilization VI, and Titanfall 2 are hitting gamers' PCs everywhere. AMD has new Radeon Crimson 16.10.2 drivers out that add support for all these new games, in addition to fixing a few bugs.
The driver also adds support for the Serious Sam VR and Eagle Flight VR titles, along with a CrossFire DirectX-11 profile for Civilization VI. The update fixes an issue with RX 400-series cards that would leave the card's fan speed elevated even after exiting an application, as well as a Gears of War 4 application hang that would occur in some specific configurations. The AMD Radeon Software Crimson Edition 16.10.2 drivers are out now.Strong revenue doesn't stem red ink in AMD's fiscal third quarter
AMD posted a remarkable increase in revenue for its fiscal third quarter of 2016. The company took in $1.3 billion, up 23% year-on-year, thanks to "record" sales in its semi-custom SoC business and improved sales figures in its GPU and mobile APU businesses.
However, that cash inflow wasn't enough to offset losses from the $340 million one-time charge the company recorded earlier this year as part of a revision to its wafer supply agreement with GlobalFoundries. Thanks in part to that charge, the company recorded a $293 million operating loss. Also thanks to that charge, AMD says its gross margin fell to 5%, down from 23% a year ago.
|Q3 2016||Q3 2015||Change from Q3 2015|
|Revenue||$1.3 billion||$1.06 billion||up 23%|
|Operating income||-$293 million||-$158 million||--|
|Net income||-$406 million||-$197 million||--|
AMD's Computing and Graphics business brought in $472 million, an 11% increase from Q3 2015. The company says that increase is mostly thanks to increased GPU sales, but that performance wasn't enough to offset a decline in client desktop processor and chipset sales. The segment recorded a $66 million operating loss, an improvement compared to the $181 million operating loss recorded this time last year.
The Enterprise, Embedded, and Semi-Custom business took in $835 million, a 31% year-over-year increase that was driven by increased sales of semi-custom SoCs. The division turned a $136 million operating profit. AMD's "All Other" category recorded a $363 million operating loss, mostly accounted for by the $340 million one-time charge.
For its fiscal fourth quarter, AMD expects an 18% decrease in revenue from this quarter, plus or minus three percent. Even so, the company projects that the "midpoint of guidance" would result in a 12% year-on-year increase in revenue for the fourth quarter of 2016.Razer unsheathes the Blade Pro gaming laptop
A short while ago at its "Unveil the Shadow" event in Berlin, Razer unveiled the "Shadow," which turned out to be the Blade Pro. The new machine is a 17.3" laptop that stuffs a Core i7-6700HQ, RAID-ed PCIe SSDs, and a desktop GeForce GTX 1080 into a package less than an inch thick.
Razer CEO Min-Liang Tan insistently referred to the Blade Pro on-stage as a gaming desktop. His confusion is forgivable, as there aren't many laptops packing the kind of hardware the Blade Pro has outside of massive Eurocom machines. Besides the quad-core Intel chip and top-end GeForce, the new laptop supports up to 2TB of PCIe storage in a RAID-0 configuration. There's no room for memory expansion, but the standard configuration with 32GB of DDR4-2133 memory should probably suffice.
The Blade Pro's 17.3" screen is an LED-backlit IGZO panel with a 3840x2160 resolution. It includes G-Sync support, as well as capacitive multi-touch capability. Networking on this desktop replacement is provided by Killer, of course. Both Wireless-AC and Gigabit Ethernet come standard. Razer also includes a triad of USB 3.0 ports and a Thunderbolt 3 connection, as well as an HDMI 2.0 port.
Min-Liang made a point of highlighting the Blade Pro's unique keyboard, which the company refers to as an "ultra low profile mechanical" design. The keys are individually backlit and can be configured using Razer's Chroma system, like the rest of the machine's lighting. Unusually, Razer includes a hardware scroll wheel above the multi-point touchpad.
Razer doesn't give any details about the battery life of the Blade Pro, but the company's emphasis on the desktop-like nature of the machine probably tells the story there. The Blade Pro will be available worldwide in November starting at $3499.Acer XB241YU G-Sync display stalks the FreeSync competition
Nvidia loyalists may be despondent about the limited selection of monitors with Nvidia's G-Sync adaptive refresh technology compared to the seemingly geometrically-increasing number screens with the red team's competing FreeSync. Those folks can take some solace in Acer's release of the 24" Predator XB241YU 2560x1440 monitor.
The XB241YU has a standard refresh rate of 144Hz, which Acer says can be "overclocked" up to 165Hz. The company says the response time on the display's TN panel should ring in at 1ms, and that screen brightness can reach a maximum of 350 cd/m². Inputs are limited to DisplayPort and HDMI.
The monitor's housing is decorated in a gamer-bling black and red color scheme, with a bezel that Acer calls a "ZeroFrame" design. The stand has a swivel, and is also adjustable for both tilt and height. A fully-adjustable stand, a four-port USB hub, and a pair of 2W stereo speakers round out the Predator's feature set. The Predator XB241YU is available now for $500.PowerColor Devil Box cages high-performance graphics cards
AMD board partner PowerColor has announced the Devil Box external graphics card enclosure, based on AMD's XConnect technology. The Devil Box is a Thunderbolt 3 external graphics solution compatible with "qualified" AMD and Nvidia graphics cards. Owners of laptops and ultra-small-form-factor machines like Intel's Skull Canyon NUC can connect full-fat desktop graphics cards to their systems on the fly for enhanced performance in games and GPU-accelerated computation.
The enclosure measures 15.75" x 6.8" x 9.5" (40 cm x 17 cm x 24cm) and can accept video cards as big as 12.2" x 5.5" x 1.97" (31 cm x 14 cm x 50 cm). The Devil Box includes a 500W power supply. The graphics card inside it can pull as much as 375W, which is plenty for the latest crop of GPUs based on fabrication technologies measured in the teens of nanometers. The rest of the power supply's capacity goes to four USB 3.0 ports, a Gigabit Ethernet interface, and up to 60W for charging laptops charging over an extra USB 3.1 Type-C connector. PowerColor says the Devil Box should become available at any moment $379 at Newegg.Samsung builds 8GB LPDDR4 packages on its 10-nm process
With high-resolution screens, 4K video, and VR applications becoming more popular—or at least on the horizon—Samsung sees a need to increase the speed and capacity of the memory available to smartphone and tablet manufacturers. Today, the company introduced an 8GB mobile DRAM package powered by four of its new 16Gb LPDDR4 chips. Manufactured on Samsung's 10-nm process, these chips have a higher capacity than the company's 20-nm chips while purportedly consuming a similar amount of power.
Samsung claims that its new memory chips are not only tiny and power-efficient, but speedy, too. The 8GB LPDDR4 chips can operate at 4,266 MT/s. The memory is capable of transmitting data at 34GB/s on a 64-bit memory bus.
The diminutive size of Samsung's 8GB LPDDR4 memory packages should also make them attractive to smartphone manufacturers. They measure under 15 mm x 15 mm x 1 mm. Since they're thinner than one millimeter, these chips can be stacked with UFS memory or a mobile application processor. This characteristic should make the chips useful in devices with limited circuit board space. Samsung hopes to see the 8GB LPDDR4 packages rolling out in smartphones, tablets, and other devices soon.Latest Nintendo console can Switch form factors on the fly
Nintendo has released the first teaser video for its next game console, the Switch. The three-minute clip makes it clear that a return of cartridges and an attempt to blur the distinction between home and portable gaming will indeed be elements of the company's latest system, as the rumor mill suggested.
The video opens with a gamer playing what appears to be The Legend of Zelda: Breath of the Wind on a television with a traditional controller in hand. That's all well and good, but he then slides the sides of the controller off that hand-held frame and onto a tablet nested in a dock by his TV, transforming the system into a portable. The controller side pieces appear to be usable when attached to the tablet, the controller frame, or in a kind of HTC Vive-esque wand arrangement.
An Nvidia Tegra SoC powers the Switch. The company provided limited information regarding that chip on its corporate blog. We know the SoC contains an ARM processor and "the same architecture as the world’s top-performing GeForce gaming graphics cards," though Nvidia didn't say whether that means Maxwell or Pascal tech. The company isn't talking CPU core and stream processor counts, either, nor do we know anything about clock speeds, so performance levels are anyone's guess. Nvidia does say the Switch has hardware-accelerated video playback capabilities and custom audio software, and it also features a new API called NVN that's meant "to bring lightweight, fast gaming to the masses."
The Nintendo Switch will be available in March 2017. Pricing info for the system wasn't released today.Doom update adds Arcade Mode and other goodies
We weren't sure what to think of Doom as previews rolled out and the game approached release. As it turned out, the reboot completely understood its source material, making for a fast and fun single-player campaign. Since then, the team at id Software has continued to support the game, adding support for Vulkan and a fan-requested deathmatch mode. That support continues this week with the release of the Free Update 4, which packs a new Arcade Mode and lots of other goodies.
The highlight of this update is the new Arcade Mode, which will give speed-runners and fans of the single-player mode a new way to play the game. Arcade Mode lets you jump into any level with any loadout of weapons, runes, and suit upgrades. The mode is accompanied by a scoreboard so that we can all find out just how good or bad we are at mowing down demons. Doom's SnapMap level builder now has Classic-Doom modules, giving players access to assets based on the original 1993 title, as well as a few maps built by the development team.
On the multiplayer side, there are two new game modes. Prowlers vs. Marines puts what sounds like an Aliens vs. Predator spin on the game, pitting marines against wall-crawling Prowler demons. Each marine that falls will come back as one of the Prowlers, giving each remaining marine a tougher battle. The second new match type is Bloodrush, a free-for-all mode that gives each player a draining meter that can only be refilled by killing and assisting in the kills of other players. A drained meter means defeat, and the last player with any of his meter left wins.
The update is out now and ready to play. It's a whopping 12GB download, so get it started before you plan to fire up the game.Microsoft researchers want you to touch VR objects
Researchers at Microsoft have built a pair of experimental methods of haptic feedback for virtual reality controllers. The researchers' NormalTouch and TextureTouch are novel ways of allowing users to experience the sense of touch in a more satisfying manner than video game-style rumble feedback.
NormalTouch uses a "tiltable and extrudable platform" to provide force feedback to users' hands. The demonstration of the system in the Youtube video shows the device automatically making adjustments for uneven hand motion, too. Meanwhile, TextureTouch uses a 4x4 grid of extrudable pins that move up and down relative to the user's finger to mimic the shape of 3D objects in the virtual space. The researchers claim that TextureTouch can reproduce certain surface textures of virtual objects in addition to providing haptic feedback regarding their shape.
Both controllers are tracked using an OptiTrack tracking system and let users sense and interact with virtual objects. The researchers say both devices have the potential to improve VR interaction when compared to systems that provide only visual feedback or a combination of visual and vibration-based feedback. The devices are in the research phase, so products based on these technologies are probably a while off in the future. The research paper mentioned in the video can be found here.Phanteks Enthoo Luxe and Pro M get the glass touch
Back in April, Phanteks released a version of its Enthoo Evolv case with tempered-glass side panels. That case was apparently a popular choice, as the company is now adding tempered-glass side panels to two other models in its lineup. Enter the Enthoo Luxe Tempered Glass and Enthoo Pro M Tempered Glass.
Unlike the Evolv—which got a pair of glass panels—both of the cases Phanteks is releasing have a single sheet of tempered glass for the left-side panel. The new versions look to be unchanged from the previous iterations save for the glass panels themselves, so if you're already familiar with the Enthoo Luxe or Pro M cases, you know what you're getting here.
For those unfamiliar with it, the Enthoo Luxe is a full tower chassis that can take ATX, E-ATX, and SSI EEB motherboards. Phanteks says the case can take three 5.25" drives, six 3.5" drives, and four 2.5" drives simultaneously. The case comes with four 140-mm fans and can accept two more. Alternatively, builders can mount 240-mm radiators in the front and bottom of the case, a 120-mm radiator in the rear, and a massive 420-mm radiator in the top. Just like the regular Luxe, the tempered glass variant includes RGB lighting that can sync with Asus' Aura or MSI's Mystic Light systems.
The Enthoo Pro M is a more moderate mid-tower chassis, although it can still take E-ATX motherboards up to 26 cm wide. It can accept eight 3.5" disks and three 2.5" disks simultaneously. The case also has a 5.25" drive bay that can be removed in favor of mounting a 360-mm radiator up front. Another 360-mm cooler can be mounted in the top, and a 120-mm unit can fit in the rear of the case. If liquid cooling isn't your thing, the Enthoo Pro M includes two 140-mm fans, and can accept two more.
Both cases include a PWM fan hub and re-usable fan filters. Phanteks hasn't announced US pricing for the new versions, but the company says they should be available this month. Phanteks suggests a price of €99 for the Enthoo Pro M Tempered Glass, while the Enthoo Luxe Tempered Glass should be €169.Netgear Nighthawk X10 7200AD router prepares to take flight
Netgear is stomping all over Linksys' latest MU-MIMO dual-band WRT3200ACM wireless router with its new tri-band Nighthawk X10 AD7200 device. The X10 is Netgear's first 802.11ad device, and offers support for the 60 GHz wireless band, a 1.7 GHz quad-core CPU, and an SFP+ port for a NAS or any other high-bandwidth device. Support for Plex Media Server is the software cherry on top of this hardware sundae.
The router's maximum theoretical wireless bandwidth is 7.2 Gbps. The main chunk of 4.6Gbps is handled by a 60-GHz antenna, while a 4x4 array of 5 GHz antennas takes care of 1733Mbps. Finally, there's 800Mbps on tap by way of a 4x4 set of ye olde 2.4 GHz antennas. The front of the X10 is done up in rather subdued styling, turning the page on the F-117-inspired fashion seen on previous Nighthawk routers. The back sports four fin-like antennas, six GbE LAN ports, a seventh GbE port for connection to the outside world, and a single 10 Gb SFP+ port. The inclusion of the SFP+ port is curious, as a quick perusal of Netgear ReadyNAS devices reveals zero units with this type of connection. A pair of USB 3.0 ports reside on the side of the black plastic device.
The Nighthawk X10 can be used as a Plex Media Server (PMS) with transcoding abilities. Netgear claims the device is capable of transcoding 4K files and that the X10 is the first router that can run PMS without the need for a computer. The router comes with a three-month subscription to Plex Pass, an upgrade to the standard Plex service that offers clients extra features like offline syncing and DVR.
Buyers should plan to drop pretty serious coin to join the 60 GHz cool-kids club. The Netgear Nighthawk X10 AD7200 will be available on October 26 for $499.Report: Samsung sets up Note 7 kiosks at airports as controversies mount
Just when you think a scandal can't get worse and that all the sordid details have surfaced, something new comes to light. Samsung's ongoing problems with the discontinued Galaxy Note 7 is the story that won't go away. The New York Times reports that Samsung employees offered a new phone and cash to a Chinese man who filmed his new Note 7 catching on fire, on the condition that he would not publicly release the video.
According to the Times, a man named Zhang Sitong bought a Note 7 in Tianjin after being assured by Samsung that the phones being sold in China did not suffer from the same hardware problem that triggered the recall of all Note 7s purchased in the United States. Mr. Zhang claims that his phone started to smoke while he was typing in a phone number. He dropped it on the ground, and asked his friend to start filming.
Samsung must have been keeping a close eye on social media, because two Samsung employees approached Mr. Zhang later that day. Zhang claims they asked him to keep his video private, offering him a new Note 7 and about $900 in exchance for his silence. He refused, and has since then teamed up with China Central Television to investigate and publicize the problems he experienced with Samsung's smartphone.
Mr. Zhang's story, among others, has hurt Samsung's business in China. Back in 2013, the Korean manufacturer's market share in China was 19%, partly fueled by China's fascination with Korean culture, according to the New York Times. However, that market share tumbled to 7% in the second quarter of 2016, as Chinese manufacturers Huawei, Xiaomi, and Oppo gained ground. In light of the recent scandal, it's hard to see Samsung maintaining—let alone regaining—its market share in China in the short term.
Samsung is actively working to regain the trust of consumers worldwide, though. In addition to public apologies and a worldwide recall, Samsung is headed to airports to help its customers swap out their phones for safer models. Since it's now illegal to take a Note 7 on board an airplane in the United States, Samsung has set up kiosks in San Francisco and Australia to help owners exchange their device for a different model before going through a security checkpoint. The kiosks should hopefully prevent some consumers from having their phones confiscated before they can take advantage of Samsung's refund offers. As we've mentioned on the site before, anyone who's still stubbornly hanging on to a Note 7 would be wise to start the process of replacing the device.
|AMD drops prices on the Radeon RX 460 and RX 470||40|
|Reports: Radeon RX 470D is a budget Polaris card for China||9|
|Examining reports of slow write speeds on the 32GB iPhone 7||27|
|Cellular Insights dissects iPhone 7 Plus modem performance||11|
|Deals of the week: scads of high-performance storage and more||9|
|Tobii's Eye Tracker 4C knows where your head is||4|
|GeForce driver 375.57 is prepared for Titanfall 2||8|
|Phanteks Eclipse P400 gets a tempered glass option||0|
|Radeon 16.10.2 drivers add support for October's big games||10|
|A real "console monitor" would be 720p @ 30 Hz ;P||+63|