Dell to extend warranties for failing laptops


— 10:59 AM on August 19, 2008

In case you've missed the headlines these past few weeks, notebooks with Nvidia chipsets and graphics processors are failing at an abnormal rate. Nvidia fessed up to the problem in early July, and both Dell and HP have taken steps to manage failures since then. The two PC makers released BIOS updates that "tweak fan control algorithms" (i.e. make fans run all the time), but HP went the extra mile and extended warranties for some of the affected systems.

In a post on the official Direct2Dell blog, Dell now says it plans to follow in HP's footsteps and extend warranties for notebooks with faulty Nvidia chips. Where HP's warranty enhancement covers systems for up to two years from the date of purchase, Dell's move will "add 12 months of coverage . . . to the existing limited warranty up to 60 months from the date of purchase."

A total of 15 Dell laptops will be eligible: the Inspiron 1420, Latitude D620, Latitude D630, Latitude D630c, Latitude D820, Latitude D830, Precision M2300, Precision M4300, Precision M65, Vostro 1310, Vostro 1400, Vostro 1510, Vostro 1710, XPS M1330, and XPS M1530. Dell says it intends to release details of the offer "in the next few weeks." In the meantime, users whose Nvidia-powered Dell notebooks still haven't bitten the dust can seek out BIOS updates through this page.

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