Radeon HD 5000 cards inflate cursors


— 3:42 PM on October 23, 2009

Getting one of AMD's new Radeon HD 5000-series graphics cards? Then don't just expect your frame rates to increase. We've become aware of a puzzling, annoying, but otherwise harmless bug that seems to affect the entire Evergreen lineup.

Sometimes, out of the blue, the Windows mouse cursor doubles in size. No, we're not making this up: we actually observed the problem first-hand on an XFX Radeon HD 5770. Check it out:

A visit to AMD's Game forums tells us the issue affects Radeon HD 5800-series cards, as well, and the new Catalyst 9.10 drivers don't seem to help. Users who complain typically run Windows 7, and some talk of multi-monitor setups, but they look to have little else in common—the problem seems to apply to certain DX11 Radeons running on both Intel and AMD platforms.

As far as we're aware, the only way to reset the cursor size is to either reboot or make the driver crash. The cursor size also stays normal if you run the Windows Magnifier in the background (without magnification actually enabled) or if you enable pointer trails. One forum user claims grabbing the latest AMD GPU Clock Tool and manually forcing the default clock speeds will do the trick, but that approach didn't work for us.

We asked AMD whether it was aware of the issue, and the firm provided the response below:

Yes this is a known issue, and seems to happen pretty infrequently, but that being said it is going to be fixed in Catalyst 9.11 next month.

Sweet. If you happen to suffer from the issue, you might be able to track down some beta, pre-release driver before the Catalyst 9.11 launch. Otherwise, you might wanna clear out a spot in your taskbar for the Windows Magnifier until further notice.

   
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