Gigabyte details plans for 6-series motherboard returns, replacements


— 11:07 AM on February 2, 2011

Gigabyte has become the first motherboard maker to let us know about its plans to replace Sandy Bridge motherboards afflicted by the 6-series chipset flaw. Folks who bought affected boards will be entitled to a full refund or a replacement. Interestingly, Gigabyte recommends the former. Those who would prefer to receive a replacement board will have to sign a waiver and are instructed to email the company directly at services@gigabyte-usa.com. Presumably, that email address applies only to replacements for boards that have been bought in the US.

No additional details are provided on exactly how board swaps will be handled. Getting a refund should be pretty straightforward, though. Simply return the affected motherboard to the original place of purchase, and you'll get your money back. There's no mention of whether return shipping costs will be covered for online purchases, but I would expect that to be the case.

If you happen to have fried your 6-series Gigabyte motherboard with an ill-advised overclocking attempt or some other catastrophe, it looks like you'll still be eligible for a refund or replacement. Boards in "all conditions" will be accepted.

Gigabyte plans to release "brand-new" motherboards based on Intel's corrected B3 chipset stepping, which the mobo maker expects to be available in volume by April. There's no word on whether these new boards will simply feature the updated chipset or if they'll incorporate further changes. We were a little disappointed with the P67A-UD4 motherboard we reviewed last month, and Gigabyte would do well to use this time to tweak the formula.

   
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