Do you act as the unofficial IT support guy (or gal) for your family?
I just finished up a session with the in-laws involving two iPhones, an iPad, a MacBook, and AT&T customer service. The outcome: lots of iCloud settings verficiations and explanations, an iOS 6-to-7 upgrade, and a potential $20-per-month savings for the same service with a plan change.
Not bad, all things considered.
I think family tech support has gotten somewhat easier with the rise of tablets and smartphones, but it's also grown in volume considerably. There are just many more devices of different types to support, multiple things per person that require sorting out. Also, unlike PCs, a lot of devices have the potential to be broken in ways that I cannot fix. That's both a blessing, since I won't be going on a three-hour registry editing expedition, and a curse, since I may not be able to help provide a fix.
I also spent a lot of time this year explaining the differences between—and making custom, user-focused recommendations about—specific phones, tablets, and services.
What about you? Were you given tasks this year that you carried out dutifully? How have those tasks changed for you in recent years? Are things easier, harder or just different?
|Asus brightens up its Z170 Pro Gaming mobo with Aura RGB LEDs||5|
|iPad sales stabilize in Apple's fiscal 2016 third quarter||34|
|Seagate Nytro family now includes a 2TB M.2 SSD||8|
|Crucial fills out MX300 SSDs with 275GB, 525GB, and 1TB models||17|
|Nvidia and AMD ease 360-degree video production with new APIs||16|
|AMD FireRender is now the open-source Radeon ProRender||8|
|AMD Radeon Pro graphics cards bring Polaris to content pros||45|
|Radeon Pro Solid State Graphics keeps big data close to the GPU||81|
|Pascal powers up pro graphics with Nvidia's new Quadros||31|
|Now you can install Crysis directly on the video card!||+49|