Nvidia CEO on GTX 970 controversy: 'We won't let this happen again'


— 1:06 PM on February 24, 2015

Jen-Hsun Huang, Nvidia's CEO, has spoken out on the recent controversy about the GeForce GTX 970's memory configuration.

In a blog post on Nvidia's website, Huang emphasizes that the GTX 970's lopsided memory configuration is by design—and he says it's a good thing. "We wanted GTX 970 to have 4GB of memory, as games are using more memory than ever," he explains.

However, Huang concedes Nvidia should have been more transparent about the issue, and he strikes an apologetic tone at the end of the post:

The 4GB of memory on GTX 970 is used and useful to achieve the performance you are enjoying. And as ever, our engineers will continue to enhance game performance that you can regularly download using GeForce Experience.

This new feature of Maxwell should have been clearly detailed from the beginning.

We won't let this happen again. We'll do a better job next time.

Huang's words may quell some of the discontent among GTX 970 owners. However, Nvidia might also have to make its case in court. As we reported yesterday, the company faces a class-action lawsuit for allegedly misleading users about the GTX 970's performance.

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