Apple offers a fix for iPhone 6S sudden-death battery issue


— 12:56 PM on November 21, 2016

Another day, another problem with Apple's popular iPhone line of handsets. This time, the trouble involves batteries in some iPhone 6S models. Unlike the Samsung Note7, the issues don't revolve around safety concerns or spontaneous combustion. In the case of the iPhone 6S, some phones occasionally shut off even when the battery is at half capacity. The company says it will replace batteries on affected phones for no charge. The handsets in question have a serial number in a specific window and were built in September and October 2015.

Users must back up and erase their phones prior to handing them over for service, so if you are someone else's "answer person" when it comes to technology, expect to hear some complaining about iTunes and iCloud in the near future. As usual, phones with outstanding damage to the screen or other components will be denied service until the other issues are repaired. iPhone owners must seek service through Apple, as wireless carriers are not participating in the repair campaign. According to Forbes, the China Consumers Association alleges that iPhone 6 handsets suffer from the same problem, but those phones are so far not included in the repair program.

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