Sapphire issues sparkling response

— 4:54 PM on June 17, 2004

A press release from Sapphire shows that the company is responding to recent complaints. Unhappy customers unable to get refunds for their 128-bit parts may now receive 256-bit upgrades directly from the manufacturer by sending their card, a receipt, and $25 to cover the retail price difference. The company is also changing the product name, and clearly marking the part as 128-bit. With these changes to the requisite garish packaging, Sapphire hopes the issue is now crystal-clear.

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