Creative settles Audigy marketing lawsuit

— 1:43 PM on March 22, 2005

It looks like Creative's, er, creative Audigy marketing scheme has finally caught up with it. The company has settled a class-action lawsuit alleging that it misrepresented the 24-bit/96kHz capabilities of its original Audigy and Extigy audio products. Creative hasn't admitted to any wrongdoing, but they have agreed to give customers who are unhappy with their original Audigy or Extigy products a 25% discount on the purchase of a new Creative product.

The Settlement Relief shall consist of an award of a certificate good for twenty-five percent (25%) off the sales price of any one Creative product, not to exceed sixty-two dollars and fifty cents ($62.50) off, which relief will be available to all Settlement Class Members who submit a valid Claim Form, executed under penalty of perjury, with the serial number of the Sound Card as proof of ownership of that Sound Card and a statement that they are dissatisfied with the audio processing capabilities of the Sound Card. The certificate may be used to purchase a product with a purchase price of more than two hundred and fifty dollars ($250), but the certificate is only good for a maximum of sixty-two dollars and fifty cents ($62.50) off the purchase price. The certificate must be redeemed in connection with a purchase from Creative's online store linked to its website at The certificate may be redeemed at any time within one year from the date of issuance.
That's not much of a mea culpa, but for original Audigy owners dissatisfied with the card's lackluster audio quality, it's better than nothing. The full text of the settlement is available in PDF format here. Thanks to Perezoso and Jim for mailing this in.
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