Best Buy pledges to end rebates

— 11:34 AM on April 2, 2005

I never thought I'd see the day, but Best Buy says it will be ending rebates within two years.

In response to customer complaints, Best Buy Co. Inc., the world's largest electronics retailer, promised Friday to eliminate mail-in rebates within two years. Best Buy's rivals, including Circuit City Stores and CompUSA, are expected to follow suit.

"Our customers are telling us they just hate the process," said Ron Boire, executive vice president and general merchandise manager at Best Buy.

Hallelujiah! After missing out on about $100 in rebate checks (wrongly rejected by crooked redemption companies) over the past six months, I had given up on buying retail. Perhaps in a year or two, I can return to browsing store shelves.
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