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superjawes
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More Explosive News from Samsung

Wed Sep 28, 2016 6:23 pm

This time, it's washing machines.

Hey...I have a top-loading Samsung washer. :o
On second thought, let's not go to TechReport. Tis a silly place.
 
whm1974
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Re: More Explosive News from Samsung

Wed Sep 28, 2016 7:06 pm

Oh man, Samsung isn't doing too well these days.
 
curtisb
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Re: More Explosive News from Samsung

Wed Sep 28, 2016 9:10 pm

I'm glad they have a way to check now. We've had one for a year and a half now. It's quite honestly one of the best washing machines I've ever used, but I certainly won't think so if the drum decides to shoot through the top. I haven't checked the serial number on mine yet. The drum definitely spins at ludicrous speed when it's on the highest setting.

This was also my first experience with a natural gas dryer...and I don't think we'll ever go back.

EDIT: Yep, mine is affected. Filled out the form so they can contact me once a decision has been made.
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Re: More Explosive News from Samsung

Wed Sep 28, 2016 9:29 pm

curtisb wrote:
This was also my first experience with a natural gas dryer...and I don't think we'll ever go back.


I've only ever had electrics. What's so much better about gas ones?
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curtisb
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Re: More Explosive News from Samsung

Wed Sep 28, 2016 9:52 pm

bthylafh wrote:
curtisb wrote:
This was also my first experience with a natural gas dryer...and I don't think we'll ever go back.


I've only ever had electrics. What's so much better about gas ones?


I only ever had electric dryers until this one, too. They dry faster and are much more energy efficient. Do you know how much energy it takes to make an electric heating element hot? I'm able to run my washer and dryer off of the same 110V outlet...at the same time.

This dryer also has a steam feature, so it was a little weird having to run a water line to the dryer.
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Re: More Explosive News from Samsung

Wed Sep 28, 2016 10:55 pm

curtisb wrote:
This dryer also has a steam feature, so it was a little weird having to run a water line to the dryer.

I hate to tell you, but you're supposed to hook it up to ethernet. It's a Steam feature, you can see what's on sale on Steam while you're doing laundry.
 
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 5:14 am

hansmuff wrote:
curtisb wrote:
This dryer also has a steam feature, so it was a little weird having to run a water line to the dryer.

I hate to tell you, but you're supposed to hook it up to ethernet. It's a Steam feature, you can see what's on sale on Steam while you're doing laundry.


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Re: More Explosive News from Samsung

Thu Sep 29, 2016 6:59 am

Personally I dry my clothes with thermite. If it's not powerful enough to damage a passport then it's good enough to dry my clothes with. :D
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 7:54 am

My parents had a Samsung washer and it was the biggest pile of junk ever, after replacing (I think) 2 control boards, they gave up and scrapped it for a low-end commercial unit without any bells and whistles.
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 9:07 am

*Note 7 catches fire*

Samsung: "That's not an explosion. THIS is an explosion!"

*washing machine explodes*

/Crocodile Dundee
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 9:08 am

Eh. I've got a Samsung front-loader and dryer from around 2007. No real problems with either.
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 9:28 am

SuperSpy wrote:
My parents had a Samsung washer and it was the biggest pile of junk ever, after replacing (I think) 2 control boards, they gave up and scrapped it for a low-end commercial unit without any bells and whistles.

When our old Whirlpool finally died for good a couple of years ago our appliance repair guy said, "Everything is junk these days except Speed Queen." So we now have what is essentially a no-frills Speed Queen laundromat unit (minus the coin box).
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curtisb
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 10:29 am

just brew it! wrote:
SuperSpy wrote:
My parents had a Samsung washer and it was the biggest pile of junk ever, after replacing (I think) 2 control boards, they gave up and scrapped it for a low-end commercial unit without any bells and whistles.

When our old Whirlpool finally died for good a couple of years ago our appliance repair guy said, "Everything is junk these days except Speed Queen." So we now have what is essentially a no-frills Speed Queen laundromat unit (minus the coin box).


Ours told us the same thing (minus the Speed Queen part), and warned us that the control boards are expensive to replace. He said that if we purchased a newer unit to make sure we got an extended service agreement with it. We did...it only cost us $250USD to cover both the washer and dryer for 10 years--all parts, all labor covered. That decision was a no brainer...
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 10:50 am

curtisb wrote:
Do you know how much energy it takes to make an electric heating element hot?

About 5 kW for a typical residential dryer?

There's nothing wrong with that, it gets the job done. It IS faster and easier to liberate heat from gas, although you have to be more cautious about the plumbing and ventilation.
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 11:07 am

curtisb wrote:
just brew it! wrote:
SuperSpy wrote:
My parents had a Samsung washer and it was the biggest pile of junk ever, after replacing (I think) 2 control boards, they gave up and scrapped it for a low-end commercial unit without any bells and whistles.

When our old Whirlpool finally died for good a couple of years ago our appliance repair guy said, "Everything is junk these days except Speed Queen." So we now have what is essentially a no-frills Speed Queen laundromat unit (minus the coin box).

Ours told us the same thing (minus the Speed Queen part), and warned us that the control boards are expensive to replace. He said that if we purchased a newer unit to make sure we got an extended service agreement with it. We did...it only cost us $250USD to cover both the washer and dryer for 10 years--all parts, all labor covered. That decision was a no brainer...

We sidestepped that issue by getting a model that still uses a mechanical timer. :wink:
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 1:58 pm

just brew it! wrote:
We sidestepped that issue by getting a model that still uses a mechanical timer. :wink:

In your experience, is it easier to overclock than control boards?
 
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 3:41 pm

Wirko wrote:
just brew it! wrote:
We sidestepped that issue by getting a model that still uses a mechanical timer. :wink:

In your experience, is it easier to overclock than control boards?

Field research looks promising:

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Re: More Explosive News from Samsung

Thu Sep 29, 2016 6:45 pm

whm1974 wrote:
Oh man, Samsung isn't doing too well these days.

That, or there's a pyromaniac somewhere in their engineering department who is doing very well indeed.
 
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 7:04 pm

jihadjoe wrote:
whm1974 wrote:
Oh man, Samsung isn't doing too well these days.

That, or there's a pyromaniac somewhere in their engineering department who is doing very well indeed.

It sounds to me like an off-balance load causes the machine to physically tear itself apart, hurling random pieces of metal every which way with considerable force. Modern HE washers spin the washtub at ludicrous speeds to wring more of the rinse water out, so there's a LOT of kinetic energy there. It isn't really an "explosion" in the pyrotechnic sense though.
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 7:21 pm

I wonder if top-loading HEs have to spin faster than front loaders do because of their orientation.
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 7:47 pm

If I had to guess, the issue is probably a defect in the mechanism that is supposed to detect badly off-balance loads (not something inherent in the orientation).
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superjawes
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Re: More Explosive News from Samsung

Thu Sep 29, 2016 9:54 pm

So...turns out the model I got earlier this year is affected. I'm listed to get news from Samsung, but I think I'll be careful with the heavier loads...
On second thought, let's not go to TechReport. Tis a silly place.
 
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Re: More Explosive News from Samsung

Fri Sep 30, 2016 7:55 am

bthylafh wrote:
I wonder if top-loading HEs have to spin faster than front loaders do because of their orientation.
It's more that front loaders have gravity helping them move things around the drum as they slowly spin up so they are more likely to get things balanced. Top loaders just have to hope that things are properly distributed around the tub after the last rinse action before they go for the spin.

I agree, it does sound like a malfunctioning balance sensor. I know our front loader is meant to do an error code if it tries to spin and is out of balance. I haven't seen it happen yet, but there's been a few times it has spun up so out of balance I've gone and paused it and shuffled things around in the drum.
 
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Re: More Explosive News from Samsung

Fri Sep 30, 2016 8:08 am

If I had to guess, I'd say that top-loaders are more prone to this issue because they're only attached at the bottom, where as side loaders are attached at both ends, and the door end is likely held on via a massive ring bearing. I know my LG HE side loader the bin doesn't shake at all (but the entire unit does).
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Re: More Explosive News from Samsung

Fri Sep 30, 2016 8:33 am

SuperSpy wrote:
If I had to guess, I'd say that top-loaders are more prone to this issue because they're only attached at the bottom, where as side loaders are attached at both ends, and the door end is likely held on via a massive ring bearing. I know my LG HE side loader the bin doesn't shake at all (but the entire unit does).

My Maytag Neptune front-loader was attached only at the back side. The door end had a big rubber gasket wire-tied to the outer drum (replaced it once; what a bitch that job was) and jammed into slots on the body. It eventually died because the drum bearing was clearly going out and a new washer (Maytag Bravos HE top-loader) wouldn't have the mold/mildew/stink problems for which the Neptune line was infamous.
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Re: More Explosive News from Samsung

Fri Sep 30, 2016 12:58 pm

SO glad we chose the Whirlpool over the Samsung (those were our two choices in scratch-n-dent sale where we got them). Samsung really seems to be focusing on just trying to be the biggest/fastest/best/featurest with the minimal amount of testing, rushing stuff to market that's only shoddily tested.

And for the record, our Whirlpool has all those awesome features too, including steam. Because I have teenage children who love to leave their clothes in the washer long enough to grow mildew and stink, I also love the feature where it will blow air through the drum and rotate the load (front loader) every few minutes. It significantly reduces the mildew problem.
 
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Re: More Explosive News from Samsung

Sat Oct 01, 2016 10:39 am

Yay! We have one of the affected washers. Not even a year old... Now I have to explain "explosive disassembly" to my wife an daughter. I'll be curious to see what Samsung ends up doing about it. My guess is that they will drag their feet until an injury occurs.

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Re: More Explosive News from Samsung

Sat Oct 01, 2016 11:28 am

just brew it! wrote:
It sounds to me like an off-balance load causes the machine to physically tear itself apart, hurling random pieces of metal every which way with considerable force. Modern HE washers spin the washtub at ludicrous speeds to wring more of the rinse water out, so there's a LOT of kinetic energy there.


This is my guess as well. The unit is supposed to detect if it's off balance and stop the cycle. In fact, ours has done this several times. It's been a while since it has, but I think that has more to do with us getting used to loading it so it doesn't get off balance.

And that makes two uses of "ludicrous speed" in this thread so far. +2 for the Space Balls reference. :P
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Re: More Explosive News from Samsung

Sat Oct 01, 2016 11:32 am

I've heard of your tighty whities turning pink if you wash them with a red shirt, but this time, "They've gone to plaid!"
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Re: More Explosive News from Samsung

Thu Oct 06, 2016 9:42 am

It gets worse - an updated (fixed) Note 7 caused an airplane to be evacuated when it started smoking and burning.

http://bgr.com/2016/10/06/galaxy-note-7 ... phone-rip/

If you are Samsung, do you just recall the model across the board globally and say "sorry" we'll get this fixed in the Note 8?

This has got to be one of the biggest F-Ups in history of tech.

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