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Yan
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Location: Ottawa

Another subscription oddity

Sat Oct 14, 2017 6:57 pm

The E-mail address for my account is correct, but the receipt for my subscription payment was sent to another E-mail address I must have given at some time. I want to delete that secondary address; I've looked at all the options, but I can't find it anywhere. Specifically, the address under User Control Panel > Profile > Edit Account Settings is correct.

Any idea where the secondary address might be?
 
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Re: Another subscription oddity

Sun Oct 15, 2017 7:28 am

Yan wrote:
The E-mail address for my account is correct, but the receipt for my subscription payment was sent to another E-mail address I must have given at some time. I want to delete that secondary address; I've looked at all the options, but I can't find it anywhere. Specifically, the address under User Control Panel > Profile > Edit Account Settings is correct.

Any idea where the secondary address might be?

I would assume the payment processor is hanging on to it. Maybe you gave them that address when you started the subscription? I don't see any field for an alternative e-mail address in the user admin menus either.
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