On 2002-03-11 04:28, Speed wrote:On 2002-03-10 16:34, lenzenm wrote:
Well, in Milwaukee, WI all of Time Warner's work orders are pounded out on a bank of dot matrix printers. It makes sense, since then you can use carbonless quick-copy paper, and do the quadruplicate forms that are required. A laser printer would actually have to print 4 separate pages, while an impact printer (i.e. dot-matrix) can pound on the top layer, and have it pass through to the lower layers. One-pass printing is kinda convenient.
Hmmm, I don't know about that. Factor in the relative speed of a good laser printer, the superior print quality, the overall cost and environmental factors like noise, and impact doesn't seem to be a good deal at all! All things considered, the impact printers are really just a kludge to support ancient office technology, long after it's obsolete. I would think that Time Warner's technical management is reactionary, looking back on a time when multi-part forms were innovative.
Time Warner's management is not innovative in the least, especially when they have money already invested in something (in this case dot matrix printers). The forms are purchased by the palletload, with all the fields pre-printed on them, the edges of the forms have the tear-off pre-perforated for-carraige-drive edges to run thru the dot matrix printers.
The idea of using the carbonless transfer paper is huge, as the techs and customers only have to fill out the information/sign once. They can bearly manage to fill the forms out once, let alone four times. If the forms were printed with a laser printer, they would have to re-enter the information on each page; not gonna happen. Don't say retraining the techs would help, that wont happen either...and would have a huge cost associated with it as well.
For now, this ancient technology is the best solution for this particular problem. Just because its old, doesn't mean its bad.