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Mr Bill
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SD problem or Phone problem?

Sat May 18, 2019 7:50 pm

Phone is a Moto X Pure Edition, running Android 7, all updates current, battery still lasts several days before needing charge. Recently the SD card disappeared from being accessible. Its a SanDisk Ultra 64GB microSDXC UHS-I with 12GB free (mostly photos). I popped it out, put it on a Transcend USB3 adapter and my PC said there was a file error. It fixed it in a couple seconds and I copied it all to backup. I put it back in and it immediately worked just fine. Then a week later the links for phone contacts and sound files for alarms and ringtones disappeared. I can put them back and then a day later they are gone again. But the music sources still play fine and the contacts come up if I search for them.

Does this look like a failing SD card or a failure in the phone? Any thoughts?
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ludi
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Re: SD problem or Phone problem?

Sun May 19, 2019 1:39 am

Mr Bill wrote:
Phone is a Moto X Pure Edition, running Android 7, all updates current, battery still lasts several days before needing charge. Recently the SD card disappeared from being accessible. Its a SanDisk Ultra 64GB microSDXC UHS-I with 12GB free (mostly photos). I popped it out, put it on a Transcend USB3 adapter and my PC said there was a file error. It fixed it in a couple seconds and I copied it all to backup. I put it back in and it immediately worked just fine. Then a week later the links for phone contacts and sound files for alarms and ringtones disappeared. I can put them back and then a day later they are gone again. But the music sources still play fine and the contacts come up if I search for them.

Does this look like a failing SD card or a failure in the phone? Any thoughts?

Only one way to find out, and I can tell you which one is cheaper to try first. SD cards do fail, so...
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Re: SD problem or Phone problem?

Sun May 19, 2019 11:28 am

Phone contacts are normally stored in internal memory. Are you doing something different to make it store on the card?
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Re: SD problem or Phone problem?

Sun May 19, 2019 1:15 pm

If you're storing contacts and ringtones on the SD card, then the card is probably starting to fail. If you're not, then it is probably some issue with the phone's hardware or software.
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Mr Bill
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Re: SD problem or Phone problem?

Mon May 20, 2019 1:00 pm

Right, I've ordered a new SD card and we shall see...
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