I had to reinstall Win10 on a co-workers' laptop this week. The internal WiFi chip is fried (cant turn it on) so I've got him using a Linksys USB WiFi dongle
. When formatting, Win10 install didn't seem to notice that the internal WiFi wasn't working (I think Win10 sees the chip, but the chip is blind/deaf), and it also didn't care about the USB dongle. Ethernet wouldn't turn on, even after a restart (sometimes Ethernet gets hibernated). Even after I rebooted and re-plugged the Linksys dongle, it showed up in device manager, but Win10 made no effort to even install generic drivers for it so I had to use a different computer to download the driver pack off Linksys' website, transfer the contents to the laptop via USB and install the drivers manually in device manager......PITA.
Sounds like UEFI hook for the airplane mode switch might be garbling things? Many laptops have the WiFi+BT on a separate M.2/mPCIe card. If the laptop can be opened without too much fuss that's a good reason to find out...and pull the offending device, if you can.
Yeah, the first time I serviced it for him, I suggested a nano adapter like this
since they're <$10 and it was the easiest out for me. He bought one, but it died (surprise surprise), which then led him to the current $40 USB stick which he doesn't like because it sticks out a lot further and he's worried it will break off. I wish I would've known he was considering the $40 USB stick because I definitely would've steered him toward replacing the internal card instead for the same price.
It does seem to be stuck in airplane mode, but I can't coerce it out of that mode for the life of me. That made me wary about replacing the internal card and having the same problem, hence the USB suggestion.
Main: i5-3570K, ASRock Z77 Pro4-M, MSI RX480 8G, 500GB Crucial BX100, 2 TB Samsung EcoGreen F4, 16GB 1600MHz G.Skill @1.25V, EVGA 550-G2, Silverstone PS07B
HTPC: A8-5600K, MSI FM2-A75IA-E53, 4TB Seagate SSHD, 8GB 1866MHz G.Skill, Crosley D-25 Case Mod