Hello all, I am at a complete end of the road right now and have no idea how else to fix my issue, so I came here.
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Some background: I am a college student living in an apartment with one other person. I have almost the same router type that I had last year and everything worked fine then, but this year it is not. We both have an ethernet cable connected to the router for our computers, but we each have a gaming console(ps4, xbox one) and they can almost never connect without strict NAT. We have tried all the simple youtube fixes and have called our apartments ISP who gave us tips to do things we had already tried.
This is a problem only with consoles. Our computers and phones work perfectly fine.
Router last year: Linksys EA6350 AC1200+ Dual band
Router this year: Linksys AC1750 Dual band Gigabit router
So far we have tried:
* Enabled UPnP
* Port Forward the console
* Disable internet filters
* Restart/Factory Reset router
* Use both wifi or ethernet for console
* Put the console into DMZ
* When we called the ISP, they made our network a public network
* Attempted to plug xbox one directly into wall. Could not get connection
* We called the ISP again and they said there was nothing else they could do to help
None of these have fixed the problem. The xbox one says Double strict NAT type, and both the ps4 and xbox one can connect to the internet and see friends online etc, but can not connect to games or online services within a game. This has been a problem since the start of August and we have no idea what else to do.