just brew it! wrote:
The fact that you're having trouble even getting to the router's login page indicates that the problem is almost certainly with the router or something on your local network. The broadband modem isn't even in the loop (unless you're trying to access the login page remotely over the Internet), so replacing the modem was probably pointless.
Well, when we swapped out routers the problem persisted. The original router had been running for almost 2 years with no problems up to that point. When we had them swap the modems, the problem went away for about 2 weeks before resurfacing. Also, we had them come in and test it and it fell well short of where it was supposed to be (I didn't ask for details, to be honest), so they went ahead and replaced it.
Does the problem affect wireless devices, wired devices, or both? If only wireless is affected, you may have an interference issue. If only wired devices are affected, you may have some defective Ethernet cabling or a bad network switch. If both, then you've either been really unlucky (original and replacement router both bad), or something on the network is misconfigured and generating enough network traffic to choke the router.
Both are affected. It seems to affect wireless first, then wired, but that could just be who notices it first (laptops are wireless normally, and desktops are wired). I think it's a misconfiguration issue, but I don't know what it would be exactly (hence my last comment in the OP).
Edit: I suppose it could also be a firmware bug that is common to both routers. Have you checked for firmware updates? Quality of consumer router firmware varies quite a bit; a few months back I finally got sick of dealing with the flaky firmware in my Netgear router, and rolled my own using Linux and an old PC. The Netgear is still on my network, but doesn't do any routing any more (it is used only as a wireless access point).
Firmware is up to date on the 628 (1.22NA), and was on the 615. That's a pretty nice accomplishment, rolling your own firmware--how long did that take?
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