Personal computing discussed
Moderators: renee, David, Thresher
just brew it! wrote:That being the case, their refusal is not surprising. A little scummy, but within the letter of their established policies.
Buub wrote:I'm going to take a slightly more pragmatic twist on this: I know it's a pain, but have you tried going to a different Apple store, or speaking with a manager?
ludi wrote:At the end of the day I'll probably just buy the iFixIt kit. They've dropped their price to $24.99 to beat out Apple, and it's easier to spend thirty minutes at home solving the problem than an hour and a half tracking down a hapless Apple Store manager and returning home again, possibly still empty-handed.
Glorious wrote:I'm in the exact same situation (with a 6S), save the battery was never originally replaced at all. The inconvenience of even going to the store once and knowing they'll fix the phone is prohibitive. Ain't doing it twice, and ain't doing it at all unless it's guaranteed to work. :lol:
Ryu Connor wrote:My 6S was eligible for the free battery replacement due to the recall for earlier models. My situation resulted in two visits and it's likely others will be in the same boat. They have so many people buying battery replacements right now they're apparently struggling with stock. So my initial visit just validated I am due a free replacement under the recall and ordered me a battery. I will have to return at some future date once they receive my battery for the actual repair.
just brew it! wrote:I love the replaceable battery in my LG G4.
Glorious wrote:Is it possible to mail it in or something? I *have* to have work phone (which is an Apple one? The really small one? lol I can't even remember the model--just got it recently) 24/7 anyway, so effectively I can use my personal S4 as loaner. I could make that work, I'd have to, there *needs* to be a phone to replace the 6S because there is no landline in the house but plenty of reasons why one might be needed immediately.... URRGHHHHHHHHH
I'll have to look this up, the complaining is outbalancing my dislike of dealing with it.
Repair source Approximate time
Send to Apple 7-9 days
DancinJack wrote:You can mail it in. Given the battery shortage issues though, I suspect you'll be without it for a couple of weeks. Fire up a service request from the site below and you should be all set (albeit with the appropriate frustrations for the situation).
We did it because we thought it was the right thing to do for our customers. I don't know what effect it will have for our investors. It was not in our thought process of deciding to do what we've done.
derFunkenstein wrote:I mean, sure, it's all about making sure that when people upgrade, they're confident enough to upgrade to another Apple device, but I also just like this answer because for just once it shows someone who is not entirely beholden to the almighty dollar. They make enough of those as is, and it seems that Cook is at least semi-aware of that.
Dude, it was an earnings call. He has a legit obligation to make them money
derFunkenstein wrote:Tim Cook wrote:I mean, sure, it's all about making sure that when people upgrade, they're confident enough to upgrade to another Apple device, but I also just like this answer because for just once it shows someone who is not entirely beholden to the almighty dollar. They make enough of those as is, and it seems that Cook is at least semi-aware of that.We did it because we thought it was the right thing to do for our customers. I don't know what effect it will have for our investors. It was not in our thought process of deciding to do what we've done.
DancinJack wrote:Oh I don't know about a lawsuit from it. It was good (for users) and incredibly stupid (for investors), but IMO it'll just blow over within a week.
DancinJack wrote:BTW I'm not sure we ever really talked about it in this thread, but AFAIK Apple released an update that lets you turn off the throttling feature now. So at least there's that. Has anyone tried it, and the result was more frequent shutdowns/crashes?
Usacomp2k3 wrote:DancinJack wrote:BTW I'm not sure we ever really talked about it in this thread, but AFAIK Apple released an update that lets you turn off the throttling feature now. So at least there's that. Has anyone tried it, and the result was more frequent shutdowns/crashes?
It’s not out yet. It’ll be part of 11.3. We are on 11.2.5 right now.
DancinJack wrote:Until they stop doing intentionally hostile **** like removing 3.5mm jacks and putting TOUCHBARS ON LAPTOPS and making the most awful keyboards ever (in the new rMBPs) then they're just words.
DancinJack wrote:Apologies. I'm using an Android device as my primary right now so I am not as quite in the loop
End User wrote:DancinJack wrote:Until they stop doing intentionally hostile **** like removing 3.5mm jacks and putting TOUCHBARS ON LAPTOPS and making the most awful keyboards ever (in the new rMBPs) then they're just words.
Geez. It's like you've jumped on every current trendy bandwagon of Apple hate.