Personal computing discussed

Moderators: morphine, SecretSquirrel

 
jgg1988bcn
Gerbil In Training
Topic Author
Posts: 4
Joined: Sat Mar 18, 2017 11:05 pm

Can't install drivers.

Sat Mar 18, 2017 11:27 pm

Hello guys!

1rst, sorry for my english, is not perfect, still learning :)

I'm having troubles with my graphic card. Today I was playing a game, suddenly got black screen + freeze. I forced my PC to shut down, couldn't do another thing. Booting my PC and getting black screen again, this happen if the drivers are installed only. Uninstalled it in safe mode, but now I can't install any driver, neither older drivers, it crash + black screen again :(
Also i have some lines in my screen, and for example in the battle net launcher ( games launcher ) a lot of elements isnt showing... even some texts are missing in the launcher...

My graphic card is Sapphire HD Radeon 7850 2 GB. Using Win 8.1 Pro. What's going on with my graphic card? Any solution or is dead? :/
 
ludi
Emperor Gerbilius I
Posts: 6972
Joined: Fri Jun 21, 2002 10:47 pm
Location: Sunny Colorado front range

Re: Can't install drivers.

Sat Mar 18, 2017 11:46 pm

jgg1988bcn wrote:
Also i have some lines in my screen, and for example in the battle net launcher ( games launcher ) a lot of elements isnt showing... even some texts are missing in the launcher...

You may have a corrupted OS installation, but a failing video card is very likely.
Abacus Model 2.5 | Quad-Row FX with 256 Cherry Red Slider Beads | Applewood Frame | Water Cooling by Brita Filtration
 
jgg1988bcn
Gerbil In Training
Topic Author
Posts: 4
Joined: Sat Mar 18, 2017 11:05 pm

Re: Can't install drivers.

Sat Mar 18, 2017 11:58 pm

ludi wrote:
jgg1988bcn wrote:
Also i have some lines in my screen, and for example in the battle net launcher ( games launcher ) a lot of elements isnt showing... even some texts are missing in the launcher...

You may have a corrupted OS installation, but a failing video card is very likely.


So if I format and reinstall my Windows, and then these errors keep bothering me, is 100% my graphic card fault?
 
ludi
Emperor Gerbilius I
Posts: 6972
Joined: Fri Jun 21, 2002 10:47 pm
Location: Sunny Colorado front range

Re: Can't install drivers.

Sun Mar 19, 2017 12:05 am

jgg1988bcn wrote:
ludi wrote:
jgg1988bcn wrote:
Also i have some lines in my screen, and for example in the battle net launcher ( games launcher ) a lot of elements isnt showing... even some texts are missing in the launcher...

You may have a corrupted OS installation, but a failing video card is very likely.


So if I format and reinstall my Windows, and then these errors keep bothering me, is 100% my graphic card fault?

Most likely, especially if you're seeing lines or other artifacts on the display. These are usually a sign of hardware failure.
Abacus Model 2.5 | Quad-Row FX with 256 Cherry Red Slider Beads | Applewood Frame | Water Cooling by Brita Filtration
 
jgg1988bcn
Gerbil In Training
Topic Author
Posts: 4
Joined: Sat Mar 18, 2017 11:05 pm

Re: Can't install drivers.

Sun Mar 19, 2017 1:43 am

ludi wrote:
jgg1988bcn wrote:
ludi wrote:
You may have a corrupted OS installation, but a failing video card is very likely.


So if I format and reinstall my Windows, and then these errors keep bothering me, is 100% my graphic card fault?

Most likely, especially if you're seeing lines or other artifacts on the display. These are usually a sign of hardware failure.


Oh :( Thank you. Sad notice... Is there any way to fix the card?
 
Chrispy_
Gold subscriber
Grand Gerbil Poohbah
Posts: 3903
Joined: Fri Apr 09, 2004 3:49 pm
Location: Europe, most frequently London.

Re: Can't install drivers.

Sun Mar 19, 2017 8:39 am

Nope.

The 7850 is old enough that a repair would cost more than a replacement.

Get yourself an AMD RX460 if you want a low-cost replacement. It will be cooler, quieter and faster in games than your old 7850, too.
If you can afford more, an RX470 or a GTX 1050Ti is a pretty good upgrade over either of those.
Congratulations, you've noticed that this year's signature is based on outdated internet memes; CLICK HERE NOW to experience this unforgettable phenomenon. This sentence is just filler and as irrelevant as my signature.
 
Arclight
Gerbil Elite
Posts: 765
Joined: Tue Feb 01, 2011 3:50 am

Re: Can't install drivers.

Sun Mar 19, 2017 9:44 am

I seem to recall that the HD 7000 series had black screens issues but they were due to the drivers. Does anyone remember? Artifacts were not part of the issue though and while it could be caused by other things it's mostly likely the video card going bad. Try using the IGP or another video card and if the issues go away, then you know.
nVidia video drivers FAIL, click for more info
Disclaimer: All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. Basically you use my suggestions at your own risk.
 
jgg1988bcn
Gerbil In Training
Topic Author
Posts: 4
Joined: Sat Mar 18, 2017 11:05 pm

Re: Can't install drivers.

Sun Mar 19, 2017 11:19 am

Arclight wrote:
I seem to recall that the HD 7000 series had black screens issues but they were due to the drivers. Does anyone remember? Artifacts were not part of the issue though and while it could be caused by other things it's mostly likely the video card going bad. Try using the IGP or another video card and if the issues go away, then you know.


Thanks, but i don't have IGP, neither antoher video card. I noticed that if I click on shut down button, PC won't shut down... screen goes black but computer still on, fans working.... :( Is it cause video card fail too?
 
Arclight
Gerbil Elite
Posts: 765
Joined: Tue Feb 01, 2011 3:50 am

Re: Can't install drivers.

Sun Mar 19, 2017 11:43 am

jgg1988bcn wrote:
Thanks, but i don't have IGP, neither antoher video card. I noticed that if I click on shut down button, PC won't shut down... screen goes black but computer still on, fans working.... :( Is it cause video card fail too?


The same thing happened for one of my builds due to a defective motherboard, so there was no signal going from the computer to the monitor. In your case however it seems unlikely, the best way to test is to procure another video card that is known to work and test. Ask a friend, a neighbor someone from school or from work and If nobody can help you out, buy a second hand $15 video card and test it out.
nVidia video drivers FAIL, click for more info
Disclaimer: All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. Basically you use my suggestions at your own risk.
 
konveksisurabaya
Gerbil In Training
Posts: 1
Joined: Fri Apr 14, 2017 10:19 am
Contact:

Re: Can't install drivers.

Fri Apr 14, 2017 10:26 am

asked permission to listen to your conversation ...

:P

Who is online

Users browsing this forum: Bing [Bot] and 2 guests