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liquid_mage
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PC will not play youtube videos

Wed Dec 16, 2020 6:54 pm

I have a PC that will not play youtube videos in any browser(chrome, edge, firefox). The system is a I7-4770k, 16gb ram, 500gb SSD, Nvidia 970, Windows 10. I've tried installing the latest drivers, resetting chrome settings, even though it wont play in any browser. Youtube will load slowly, but the videos will not play. I'm stumped. Please help.

My other PCs and devices on the home network have no issues with youtube.
 
meerkt
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Re: PC will not play youtube videos

Wed Dec 16, 2020 7:24 pm

What error message or how does it not work?

What about video on other sites?

If you have a fancy USB or HDMI audio output setup, did you try disconnecting everything and leaving just the onboard audio?
Last edited by meerkt on Wed Dec 16, 2020 7:45 pm, edited 1 time in total.
 
liquid_mage
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Re: PC will not play youtube videos

Wed Dec 16, 2020 7:35 pm

No error message it just doesnt load the video almost like its buffering still. I can try to unplug the usb audio headset. Also I can try another site and get back to you.
 
liquid_mage
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Re: PC will not play youtube videos

Wed Dec 16, 2020 9:34 pm

So twitch, espn, hulu stream fine. Unplugging the USB headset did not make a difference.

I'm going to try reinstalling video drivers.
 
meerkt
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Re: PC will not play youtube videos

Thu Dec 17, 2020 5:55 am

Wouldn't hurt to try h264ify (Chrome extension):
https://chrome.google.com/webstore/deta ... kgioiakgal
 
K-L-Waster
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Re: PC will not play youtube videos

Thu Dec 17, 2020 8:37 am

You could also try hitting F12 in Chrome to bring up the console. It may have some diagnostic information to indicate what's wrong.
Main System: i7-8700K, ASUS ROG STRIX Z370-E, 16 GB DDR4 3200 RAM, ASUS 6800XT, 1 TB WD_Black SN750, Corsair 550D

HTPC: I5-4460, ASUS H97M-E, 8 GB RAM, GTX 970, CRUCIAL 256GB MX100, SILVERSTONE GD09B
 
Aranarth
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Re: PC will not play youtube videos

Thu Dec 17, 2020 12:03 pm

Also in chrome and firefox try resetting the browser.

Double check your DNS settings as well. If they are different from your other machines that can be the cause.

I see this same action with firewall and dns settings.
Main machine: Core I7 -2600K @ 4.0Ghz / 16 gig ram / Radeon RX 580 8gb / 500gb toshiba ssd / 5tb hd
Old machine: Core 2 quad Q6600 @ 3ghz / 8 gig ram / Radeon 7870 / 240 gb PNY ssd / 1tb HD
 
liquid_mage
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Re: PC will not play youtube videos

Thu Dec 17, 2020 3:07 pm

So it turns out that PC had some misc software on it that claims to be system/internet protection but was causing the issue. Malwarbytes did not flag it as malicious but a quick google search showed that most people claimed it was junk/spyware.
 
K-L-Waster
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Re: PC will not play youtube videos

Fri Dec 18, 2020 9:11 am

Yuck!

I'm a little surprised it didn't offer to "fix" the problem for you... for a small fee...
Main System: i7-8700K, ASUS ROG STRIX Z370-E, 16 GB DDR4 3200 RAM, ASUS 6800XT, 1 TB WD_Black SN750, Corsair 550D

HTPC: I5-4460, ASUS H97M-E, 8 GB RAM, GTX 970, CRUCIAL 256GB MX100, SILVERSTONE GD09B
 
Robotics
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Re: PC will not play youtube videos

Sun Dec 20, 2020 6:21 am

K-L-Waster wrote:
Yuck!

I'm a little surprised it didn't offer to "fix" the problem for you... for a small fee...


Check sound softwares kHz and line-in

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