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FisherKaiser666
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Built new pc

Mon Nov 05, 2018 7:23 pm

So I have an msi350m micro atx motherboard, msi rx580 graphics card, 2 Corsair 8gb vram, 550w psu, and a 2tb seagate ssd that was from my old pc. All the parts fit, problem is my monitor won’t pick up hdmi, vga, or dvi from my new build. What do do?
 
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Re: Built new pc

Mon Nov 05, 2018 7:30 pm

Do all of the fans spin? Does the disk activity light flash at all? Have you tested the GPU and monitor on another system?

You need to start narrowing down the potential source of the problem.
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 7:36 pm

So all the fans spin; those being gpu, cpu fan, and the one thats part of the case. The motherboard lights turn on, I’ve been using the psu for about 2 weeks, gpu 2 weeks, but the mobo, cpu, and ram are all new.

Don’t have another system to test, but I’m reallt concerned that it’s the cpu.
 
FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 7:37 pm

Oh and yes, I’ve used the monitor nearly 4 years
 
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Re: Built new pc

Mon Nov 05, 2018 7:45 pm

FisherKaiser666 wrote:
So all the fans spin; those being gpu, cpu fan, and the one thats part of the case. The motherboard lights turn on, I’ve been using the psu for about 2 weeks, gpu 2 weeks, but the mobo, cpu, and ram are all new.

Don’t have another system to test, but I’m reallt concerned that it’s the cpu.

CPUs are very reliable unless mishandled/abused. Motherboard is a more likely culprit.

Did you try resetting the CMOS using the jumper on the motherboard?

What CPU?
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 7:47 pm

I have absolutely no idea what cmos is, but I have a ryzen 5 2600, looks normal and has the thermal paste that was already applied on the sink when I bought it on
 
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Re: Built new pc

Mon Nov 05, 2018 7:57 pm

Page 16 of the manual explains how to reset the CMOS.

Re-seat the GPU and the DIMMs.

Double-check that the main ATX power connector, the CPU 12V power connector, and the GPU power connector are all fully seated.

You didn't mention whether the disk activity light on your case flashes at all. Or is it not connected?
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 8:00 pm

Absolutely no flashing, and will report back after my findings
 
FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 9:31 pm

Ok so, got pc to work. Computer now restarts every few minutes, it’s been doing for half an hour. Normal? Also hasn’t connected to WiFi yet
 
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Re: Built new pc

Mon Nov 05, 2018 9:37 pm

What did you change that got it to work?

No, of course that's not normal for it to restart repeatedly. Is it BSODing and restarting, or acting like you pushed the reset button?

You didn't mention what WiFi adapter you're using; maybe you need to install a driver for it. But if the system is repeatedly restarting you've got bigger issues to worry about than whether the WiFi works.

Suggest running a RAM diagnostic to make sure the RAM checks out: https://www.memtest86.com/

Did you just move a system drive over from another system, or are you attempting a fresh OS install?
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Re: Built new pc

Mon Nov 05, 2018 9:46 pm

If your RAM is faster than DDR4-2400 and the board is an older model, you might want to try a BIOS update since early Ryzen board BIOS versions had pretty flaky AGESA/Bootstrap support.

It was all updated within a few months of Ryzen's original launch date but if your board is older stock and you've not flashed the BIOS, that's an easy thing to try.
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Re: Built new pc

Mon Nov 05, 2018 9:51 pm

Chrispy_ wrote:
If your RAM is faster than DDR4-2400 and the board is an older model, you might want to try a BIOS update since early Ryzen board BIOS versions had pretty flaky AGESA/Bootstrap support.

It was all updated within a few months of Ryzen's original launch date but if your board is older stock and you've not flashed the BIOS, that's an easy thing to try.

If the system is spontaneously rebooting every few minutes, a BIOS update seems a little risky to me.
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 9:53 pm

I have no idea about the adapter, I assumed it came on the board? Also no idea how to install drivers without connection
 
FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 9:55 pm

And yes, just used the old ssd with no changes to it
 
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Re: Built new pc

Mon Nov 05, 2018 10:20 pm

Sometimes Windows gets mad if you just move an existing install to new hardware, especially if the previous hardware was significantly different and you don't do a sysprep first. You might need to do a fresh OS install.

The Windows image may also be tied to the original motherboard (DRM), this depends on whether you have an OEM or Retail Windows license.

Unless I am misunderstanding what motherboard you have (MSI A320M, right?), there is no built-in WiFi. If you don't have an aftermarket WiFi adapter installed, you will need a wired Ethernet connection to get online. Most desktop motherboards do not include WiFi as a standard feature; it is assumed that you will use a wired connection or an aftermarket WiFi adapter.
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 10:27 pm

I need help fast because it won’t stop restarting. Shut down?
 
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Re: Built new pc

Mon Nov 05, 2018 10:30 pm

Yes, shut it down and reboot into the memory diagnostic I linked above to check whether RAM issues are the culprit.

One step at a time.

And like I said in my previous post, you may need to reinstall the OS.
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 10:34 pm

How would I reboot it into a program I have to download? I was thinking I’d reset the cmos again and start over
 
FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 10:35 pm

Also it says I have 8g of ram installed
 
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Re: Built new pc

Mon Nov 05, 2018 10:40 pm

FisherKaiser666 wrote:
How would I reboot it into a program I have to download? I was thinking I’d reset the cmos again and start over

You have to download it (on another system) and put it on a USB thumbdrive, and boot from the thumbdrive.

FisherKaiser666 wrote:
Also it says I have 8g of ram installed

OK, so it isn't recognizing one of your sticks of RAM properly. That's a clue. Try booting with only one stick (try removing one first, then the other). Maybe you've got a flaky DIMM, or a bad memory slot. If it'll boot stable with just one stick, that's progress.

But you've still got a lot of variables here; bringing across an OS install from another system, with who-knows-what drivers installed, makes troubleshooting more difficult and confusing. Fresh OS install would eliminate that as a potential source of trouble.

Are there files on this SSD that you care about? If so, I'd just stop now, put it back in the original system, and back up anything you care about. If the system is spontaneously rebooting every few minutes, you're putting the files on that SSD at risk.
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 10:44 pm

Well I started by only installing one stick. Also for reference I have a cooler master case.
 
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Re: Built new pc

Mon Nov 05, 2018 10:49 pm

FisherKaiser666 wrote:
Well I started by only installing one stick. Also for reference I have a cooler master case.

...and did it work with only one stick? And when you added the other stick, it didn't recognize any additional RAM? Or something else?

We'd be able to be more helpful if you'd provide more information, and describe exactly what you've done (and what happened at each step). If we have to keep playing "20 questions" each step of the way this could take days.

You haven't even told us what version of Windows (I assume you're using Windows?) you're using.

At this point, I really think your best bet is to get your files backed up (if there's anything on the SSD you care about), and do a fresh OS install.
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FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 10:52 pm

I haven’t tested the other ram yet, my fresh new ssd is coming tomorrow so I’ll be using that instead of messing with the old one.
 
FisherKaiser666
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Re: Built new pc

Mon Nov 05, 2018 10:53 pm

Windows 10. Sorry about answers being short, I’m replying without actually seeing the post while typing
 
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Re: Built new pc

Mon Nov 05, 2018 10:56 pm

Oh, so you've only installed one of the RAM sticks so far? Since you said "2 Corsair 8gb" in the original post I assumed they were both installed.

Your plan is to do a fresh OS install to the new SSD?
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Re: Built new pc

Mon Nov 05, 2018 11:05 pm

Oh, and a possible cheap fix: Random hangs/restarts can be caused by a marginal SATA cable. Try a different cable for your SSD.
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FisherKaiser666
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Re: Built new pc

Tue Nov 06, 2018 7:19 am

The plan rn is to use a new ssd. Have no idea how to install anything on it tbh and will now have to find a compatible WiFi router, which i don’t know what would qualify
 
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Re: Built new pc

Tue Nov 06, 2018 9:10 am

If you boot into the BIOS setup, does it reboot after a few minutes like it does when you boot into Windows? Doing this may help determine if it's a hardware issue or a Windows issue.
 
FisherKaiser666
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Re: Built new pc

Tue Nov 06, 2018 9:11 am

It’s like I hit the restart button in my pc over and over, because it loads windows and all my stuff on the hard drive.
 
FisherKaiser666
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Re: Built new pc

Tue Nov 06, 2018 9:13 am

I’ll have to boot it into BIOS again to see

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