Personal computing discussed

Moderators: Flying Fox, Thresher

 
Welch
Grand Gerbil Poohbah
Topic Author
Posts: 3578
Joined: Thu Nov 04, 2004 5:45 pm
Location: Alaska
Contact:

Ryzen 2k Series + B350/x370 BIOS from e-tailers

Fri Apr 20, 2018 12:22 am

We find ourselves down the road 3 months from the release of the BIOS updates that allowed Raven Ridge boot-ability on B350/x370 boards. Unfortunately, it seems that e-tailers don't either know their products or care about properly informing their customers of which of these "older" boards are actually going to arrive with the necessary BIOS update to drive either Raven Ridge or the newly released 2000 series. This seems sort of like an important things especially considering B450 isn't a thing. Not to mention the cheapest x470 board right now is $140, making it twice the price of quite a few B350 boards that would be fine for someone on an ultra budget.

It's terrible execution like this that ends up leading to frustrated consumers and even enthusiasts. It ends up making people wait an additional 1, 2 or 3 weeks until they've changed their mind and just end up buying into another platform that doesn't have these unknowns. I'm trying to do just that here, buy some RR 2400g systems only because the IGP actually is a need for an office build over an Intel offering and I'm trying to avoid buying into the still screwed up GPU market. 2400g would be perfect for this use, but it's no go if I can't ensure I'll get a board that comes with the proper BIOS. I'm not waiting for the boards, then calling AMD up again to get a loaner. I'm also sort of dis-enchanted that AMD refused to even respond the multiple times I requested to keep their loaner for a longer period of time (3-6 months?) as I run a shop and would likely need it again.... Well, low and behold, look where I'm at again 1 month later.

/sigh. Execution is as if not more important that product guys.... wake up.
"I think there is a world market for maybe five computers."
Thomas Watson, chairman of IBM, 1943

1600x | Strix B350-F | CM 240 Lite | 16GB 3200 | MSI 7850 | 850 EVO | Corsair 400R | Seasonic X 850 | Corsair M95 / K90 | Sennheiser PC37x
 
Usacomp2k3
Gerbil God
Posts: 22044
Joined: Thu Apr 01, 2004 4:53 pm
Location: Orlando, FL
Contact:

Re: Ryzen 2k Series + B350/x370 BIOS from e-tailers

Fri Apr 20, 2018 9:29 am

Intel has the same issues when new revisions come out. This is a retailer problem, IMHO.
 
derFunkenstein
Gerbil God
Posts: 24370
Joined: Fri Feb 21, 2003 9:13 pm
Location: Comin' to you directly from the Mothership

Re: Ryzen 2k Series + B350/x370 BIOS from e-tailers

Fri Apr 20, 2018 9:55 am

It could be a retailer problem. Maybe they're stocking too much.

Or maybe mobo manufacturers are still shipping boards with old BIOSes because they've been in storage. It could be a manufacturer problem.

Whatever it is, it's a huge inconvenience for buyers. AFAIK ASRock is the only one shipping Ryzen 2K-compatible boards from the 3xx chipset series.
I do not understand what I do. For what I want to do I do not do, but what I hate I do.
 
freebird
Gerbil
Posts: 73
Joined: Thu Aug 31, 2006 4:03 pm

Re: Ryzen 2k Series + B350/x370 BIOS from e-tailers

Fri Apr 20, 2018 11:33 am

Supposedly, all motherboards marked Ryzen 2000 Ready have Bios that will work "out of the Box" with all Ryzen 2000 series (7, 5, G) CPUs. That being said I had a bad experience with an ASRock X370 PRO4 AM4 motherboard which is listed as Ryzen 2000 Ready on newegg.com and the box itself. I think AMD got motherboard vendors to change their boxes on stock that was shipping with BIOS that support all Ryzen 2000 chips. I couldn't get this board to boot with a Ryzen 2200G CPU with or without discrete GPU, until I upgrade the BIOS. Luckily, I have an Ryzen 1700 system which I pulled the CPU out of which wasn't fun since it is watercooled. I'm not convince that the CPU was the cause of the non-booting... I was using 2 x 16GB Trident Z 3000 CL14 (pulled from my Ryzen 1700, which had four in total) memory modules. When the Ryzen 2200G was installed it with Original Bios (4.50, which state they support all Ryzen chips including 2000s) the CPU fan would spin for awhile then stop and then repeat endlessly. So maybe there is an issue just with the 2200G, my memory used and the 4.50 bios. It booted no problem with the Ryzen 1700, 4.50 bios and same memory however. I upgraded the BIOS to 4.70 and then put the 2200G back in and it worked, but I'm RMAing it because if I hooked more than 3 GPUs (I was going to using it for Ethereum mining), no booty, booty even after going back to one card I would have to CLEAR CMOS to even get it to boot.

Actually not sure why Asrock bothered with this mobo. It is an X370 chipset, but they only wired the 2nd 16x PCIe slot with 4 lanes, so it is nearly identical in features to their B350 motherboard. I also won't be using the 2200G for mining, since I think the PCIe lanes on it (only half the lanes of a non-G Ryzen) limit its use with any X370 board. It was just a stop-gap any how, since I pulled the 2200G from a HTPC build) when my actual mining CPU/Motherboard (FX8320/990FX) died.

Long Story Short, Motherboards with box marked Ryzen 2000 Ready is supposed to support ALL Ryzen 2000 CPUSs.
 
Welch
Grand Gerbil Poohbah
Topic Author
Posts: 3578
Joined: Thu Nov 04, 2004 5:45 pm
Location: Alaska
Contact:

Re: Ryzen 2k Series + B350/x370 BIOS from e-tailers

Fri Apr 20, 2018 5:07 pm

freebird wrote:
Supposedly, all motherboards marked Ryzen 2000 Ready have Bios that will work "out of the Box" with all Ryzen 2000 series (7, 5, G) CPUs. That being said I had a bad experience with an ASRock X370 PRO4 AM4 motherboard which is listed as Ryzen 2000 Ready on newegg.com and the box itself. I think AMD got motherboard vendors to change their boxes on stock that was shipping with BIOS that support all Ryzen 2000 chips. I couldn't get this board to boot with a Ryzen 2200G CPU with or without discrete GPU, until I upgrade the BIOS. Luckily, I have an Ryzen 1700 system which I pulled the CPU out of which wasn't fun since it is watercooled. I'm not convince that the CPU was the cause of the non-booting... I was using 2 x 16GB Trident Z 3000 CL14 (pulled from my Ryzen 1700, which had four in total) memory modules. When the Ryzen 2200G was installed it with Original Bios (4.50, which state they support all Ryzen chips including 2000s) the CPU fan would spin for awhile then stop and then repeat endlessly. So maybe there is an issue just with the 2200G, my memory used and the 4.50 bios. It booted no problem with the Ryzen 1700, 4.50 bios and same memory however. I upgraded the BIOS to 4.70 and then put the 2200G back in and it worked, but I'm RMAing it because if I hooked more than 3 GPUs (I was going to using it for Ethereum mining), no booty, booty even after going back to one card I would have to CLEAR CMOS to even get it to boot.

Actually not sure why Asrock bothered with this mobo. It is an X370 chipset, but they only wired the 2nd 16x PCIe slot with 4 lanes, so it is nearly identical in features to their B350 motherboard. I also won't be using the 2200G for mining, since I think the PCIe lanes on it (only half the lanes of a non-G Ryzen) limit its use with any X370 board. It was just a stop-gap any how, since I pulled the 2200G from a HTPC build) when my actual mining CPU/Motherboard (FX8320/990FX) died.

Long Story Short, Motherboards with box marked Ryzen 2000 Ready is supposed to support ALL Ryzen 2000 CPUSs.


Yes, I noticed that with the ASRock boards on Newegg but looked through and saw some bad reviews of people P.O. that the board wouldn't boot and they had to do exactly what you did. I wasn't willing to go the ASRock route just because between AMD, board makers and the retailers they couldn't get their S@#^ together. As much as it may be a retailer/board manufacturer issue, AMD would be wise as it has to do with their launched products. They really should find a way to take some more initiative to make this a non-issue for customers. Heck, even reach out to small I.T. shops around the country like mine, make us a sort of partner or something and allow us to flash peoples BIOS at no charge to the customer and they give us a free CPU for that purpose and maybe $5-$10 per each board we flash. They would have saved that much in shipping, extra products and lost sales. Show you have a support network around your products and people would be more likely to buy into your platform.
"I think there is a world market for maybe five computers."
Thomas Watson, chairman of IBM, 1943

1600x | Strix B350-F | CM 240 Lite | 16GB 3200 | MSI 7850 | 850 EVO | Corsair 400R | Seasonic X 850 | Corsair M95 / K90 | Sennheiser PC37x

Who is online

Users browsing this forum: No registered users and 1 guest