I have a backup that i've been using with a dock. All of a sudden, I can't get it to show up in windows 10 when plugging in the dock with usb. It wasn't that long ago that I had it powered on, so I don't know what happened to it. Also, I've never actually tried to get data off a dead drive in any way, so I don't know exactly how to get the files off of it if it is dead. Help?