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toki
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backup hard drive just died all of a sudden?

Sun Aug 18, 2019 8:24 pm

I have a backup that i've been using with a dock. All of a sudden, I can't get it to show up in windows 10 when plugging in the dock with usb. It wasn't that long ago that I had it powered on, so I don't know what happened to it. Also, I've never actually tried to get data off a dead drive in any way, so I don't know exactly how to get the files off of it if it is dead. Help?
 
ludi
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Re: backup hard drive just died all of a sudden?

Sun Aug 18, 2019 9:21 pm

If the motor is frozen, you might get one more spin-up with a sharp tap on the side of the drive chassis (not while connected to power).
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MOSFET
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Re: backup hard drive just died all of a sudden?

Sun Aug 18, 2019 10:46 pm

If this PC is a desktop, can you try the drive as SATA? If laptop or miniPC, I guess new dock or new drive. Maybe both.
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Re: backup hard drive just died all of a sudden?

Mon Aug 19, 2019 2:03 am

Have you confirmed that the problem is the drive (not the dock or USB port)?
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toki
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Re: backup hard drive just died all of a sudden?

Tue Aug 20, 2019 6:56 am

other drives work in the dock. I will try the drive as a sata, it may just be a day or two before I can get it in there to see though.
 
toki
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Re: backup hard drive just died all of a sudden?

Tue Aug 20, 2019 6:57 am

the other thing about this drive in the dock is that I can't get usb to release the dock with the drive in. I have to shut down the computer all the way to release it.
 
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Re: backup hard drive just died all of a sudden?

Tue Aug 20, 2019 7:50 am

That doesn't sound good. Drive is probably dead.
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toki
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Re: backup hard drive just died all of a sudden?

Fri Aug 23, 2019 7:23 pm

Tried plugging it in via sata. Computer wouldn't start up right away, I could just hear the drive spinning and spinning, and the computer wouldn't shut down with the drive plugged in.

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