I really do wish they could backup some types of files (using VSS, special plugin, I don't care!) such as QuickBooks. If QuickBooks is open, it locks the file, and CrashPlan simply times out (on that file) or just skips it, so it doesn't get backed up. Some files (Office, Outlook, etc) backup fine when open, but I guess other programs have a different type of lock on the file. Some online backup solutions can handle QuickBooks (iDrive is one that I know of), but I'm not as impressed with their product. If CrashPlan could add that functionality I don't think I could ask for much more, except maybe them storing my data in 2 separate data centers (I'd pay 2X as much, if offered as an option!).
Hmm...I didn't have our QB file (enterprise solution v9, multi-user mode) in the "constant" backup set only because it is constantly changing (hmm...note to self - rethink backup strategy) and would require a backup every 15 minutes (the interval I have set) to both our local backup server and online - seemed like it would unnecessarily clog up the pipes. However, I went ahead an added that file to the set to test the theory that it would time out or skip it, but it didn't seem to do either - it backed up to the local server rather quickly and currently backing up to Crashplan
central. Being the first time, it took all 350ish megabytes to upload - we'll see how long it takes in 15 minutes - should just make the block level changes, in which case I'll probably leave it in the "constant" set - a bit more peace of mind, I suppose and it won't take much more storage space or upload bandwidth either. I'm going to test a restore as well to make sure things are as they seem from the client side. I'll post an update with the results.
I'm not really sure about the 2 separate data centers thing - I thought Crashplan
did have multiple data centers (Backblaze only has one, I believe) but as far as I'm concerned, this is a backup and I've already got another "datacenter" at home for another offsite as well.
I guess this is the best answer I can find right now: (from crashplan
) "In addition to the security measures built into CrashPlan
software, backing up online to CrashPlan
Central,our online destination, offers the added protection of a state-of-the-art data storage facility. Your backup is stored in one
[emphasis mine] of our data centers located throughout the US and around the world. All our data centers comply with data storage industry standards for secure physical access and up-to-date video surveillance. In addition, power and cooling redundancy guarantees very high availability and resiliency to failure. The facilities themselves protect CrashPlan
's infrastructure from physical harm."
It would appear that while they have multiple data centers, your data is only stored in one of them. Time to find a friend or family member you can ship an external drive to and have them be your 2nd "datacenter". I bet they would even be willing to take you up on your $6 a month offer
Heck, I would be willing to!