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Windows no longer seeing phone

Tue Dec 31, 2013 9:13 pm

I hope this the right form for this. I am using Win 7 pro and it will no longer register the phone has being plugged in for swapping files. I am using a Samsung Galaxy Note 3. When I plug the phone in it still give the usb connecting sound but doesn't show the phone. I did try plugging the phone in to my roommates Win 8 pro comp and it worked fine. Any help would be great appreciated, thank you in advance!
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Re: Windows no longer seeing phone

Wed Jan 01, 2014 1:02 am

It's a known issue with no "universal" fix. Did you try different USB ports? Installing/reinstalling KIES? Updating USB drivers? Also, you should ask there:
Or here:
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