Flying Fox wrote:If Open/Libre Office does not work, you can just sign up an OneDrive account and use Word Online as real Word documents. Microsoft has come a long way to make sure the Office Web Apps work on Chrome (not sure about FireFox).
just brew it! wrote:I am 99% certain someone posted a link to this previously. Can't find it though.
Dell really did themselves and the Linux community a disservice by advising her that this laptop would be a good fit. Even today, one needs to be careful when recommending Linux for consumer use cases; back in 2009, recommending it for someone with a non-technical background was just plain stupid.
TBH I don't find it particularly amusing, other than in a "mainstream media attempts to cover a technical topic, with predictable results" sort of way. If you're laughing at the girl who bought the laptop, you're a poster child for the image problem that Linux (still) has among much of the public.
I also can't imagine The Onion running something like this; they're funnier than that.
whm1974 wrote:I think Dell at the time should have taken the laptop back and exchanged it for a Windows one no questions asked.
just brew it! wrote:whm1974 wrote:I think Dell at the time should have taken the laptop back and exchanged it for a Windows one no questions asked.
Of course. Trying to convince her to live with what was (effectively, to her) a $1000 doorstop was a clear case of crappy customer service.
You can't very well expect someone who doesn't even know the difference between Windows and Linux to manually configure an internet connection, and that's just the beginning. I'm sure IE-specific sites, shaky Flash/Java plugin support, and lack of common Microsoft fonts in the base system install would've given her trouble too, and that's just for web browsing. Woe be unto her if she was required to submit papers in MS Word format, or use PDF fill-in forms for anything.
JBI wrote:If you're laughing at the girl who bought the laptop, you're a poster child for the image problem that Linux (still) has among much of the public.
whm1974 wrote:Now I'm wondering just how many times this sort of thing has happen and we just don't hear about it?