just brew it! wrote:
Yeah, I suppose there might be some authentication weirdness going on with the mixed domain/workgroup setup that is forcing QB to wait for something to time out. Instead of putting QB on a server in a separate workgroup, try putting it on a system that is also a member of the domain and see if that helps.
Windows is trying to authenticate access to the share via the Domain, but since the server isn't part of the domain it's having to timeout and retry with the workgroup credentials. You might try using a username that is different from the domain username. That's my best guess without seeing how the share is setup.
The best solution is to put Quickbooks on a domain share. My second suggestion is to install Quickbooks on a desktop and use RDP to access the computer. My third suggestion is to use Quickbooks Online.
He's the finance guy for the IT department, but he doesn't get a long with them?
Anyway, he needs to fix the problem with IT. He needs to politely let the IT techs know he can't work like that, and work on a solution with them. If that doesn't work, then he needs to have a meeting with the IT manager, and so on until the problem get resolved. Get everything in writing, or email, and don't go over their heads. Going over their heads will just make them mad and justify, in their minds, any retaliation, if they're like that.
Also, having a rogue server is dangerous.