Well, I have to say it is the worst firmware update program I have ever used.
1. Claims to be an ISO. = is not. is a ZIP file that has to be extracted.
2. Does not boot under SATA 3 AHCI mode = requires you to return to IDE MODE
3. LINUX does not recognize your graphics card. You must disable and return to on board graphics.
4. Finally, if FX$#&^*^ up your MBR record on the computer you are using.
Other than these gems. the firmware worked great.
I emailed customer support and was told this:
I am also sorry to hear that you are having issues with our Firmware page and if this is simply the reason you are looking to return the drive then you can follow the link below to our Firmware page and if you follow the instructions step by step you shouldn't have any further issues:
Wait, your solution to your FIRMWARE program being complete crap is to direct me to your FIRMWARE page.....and my complaint should be magically solved? Really? Someone really wrote that?
I wrote a detailed explanation of how their firmware update was behaving badly and got no response.
I called and asked for a RMA exchange for SSD with the FIRMWARE update installed.
THEY SENT ME A SSD WITH THE PREVIOUS FIRMWARE WITH A STICKER INFORMING ME OF THE IMPORTANT FIRMWARE REQUIRED TO KEEP THE SSD FROM FAILING 100% of the time.
Holy crap. You think that when you have a 100 % failure, you would have a program in place to handle it.
Crucial is off my list.